Mia Williams
Rushden,Northamptonshire
Summary
Travel and tourism student building strong customer service, communication and organisation skills through study and customer-facing work. Learns quickly, adapts to busy environments and contributes with a positive, reliable approach, making a good fit for roles that value growth, teamwork and professionalism.
Overview
2
2
years of professional experience
Work History
Waitress
White Horse Tilbrook
06.2026 - Current
- Delivered meals and beverages promptly, ensuring accuracy of orders and enhancing customer satisfaction.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Enhanced customer interactions by attentively responding to needs and preferences, serving each guest with a sincere and enthusiastic attitude.
- Maintained safe hygiene and food handling standards for full compliance.
- Maintained tidy dining area by clearing and resetting tables promptly for new guests.
- Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
Administrative Assistant Work experience
Oasis Logistics and Storage Limited
03.2025 - 03.2025
- Managed incoming calls and emails, ensuring timely responses and directing queries to relevant departments for efficient resolution.
- Answered telephone calls to provide information, direct callers, and take messages, facilitating smooth communication across the office.
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Performed photocopying, updated files, and faxed communications, supporting staff with essential document management.
Education
NVQ Level 3 - Travel Tourism
Kettering College
Kettering 2025 - Current
GCSEs - Undertook English , Maths, Science, Geography , Media, Photography and Food
Wrenn School
Wellingborough, NTH 2020 - 2025
Skills
- Table serving
- Order processing
- Cleaning and sanitation
- Cash handling
- Customer service
- Efficient under pressure
- Team collaboration
- Strong communication
- Listening attentively
- Dependable and trustworthy
- Organised and reliable
- Positive and approachable
- Teamwork
- Patience and composure
- Attentive
Timeline
Waitress
White Horse Tilbrook
06.2026 - Current
Administrative Assistant Work experience
Oasis Logistics and Storage Limited
03.2025 - 03.2025
GCSEs - Undertook English , Maths, Science, Geography , Media, Photography and Food
Wrenn School
2020 - 2025
NVQ Level 3 - Travel Tourism
Kettering College
2025 - Current