Hi, I’m
Teale Butterfield
Ulverston,Cumbria
Summary
Goal-focused Waitress well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximising patron turnover without sacrificing service.
Overview
5
years of professional experience
5
years of post-secondary education
Work history
FrancescaBarrow in Furness, Cumbria
waitress
03.2023 - 09.2023
Job overview
- Informed kitchen staff regarding special order requirements.
- Stayed up to date on menu changes to accurately answer customer queries.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Arranged tables and set up linens and silverware in preparation for guests.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Prepared tables for guests and reset tables between customers.
- Kept tables clear of used crockery, glassware and cutlery.
- Polished glasses and cutlery to pristine standards.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Followed health and hygiene standards when handling food and cleaning restaurants.
Geek GoodsUlverston, Cumbria
Retail cashier
06.2018 - 01.2020
Job overview
- Displayed and restocked merchandise by following brand guidelines.
- Reduced customer wait times through optimised checkout processes.
- Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
- Handled currency payments, secured funds in register and prepared deposits at end of day.
- Assisted with cashier close-down by counting drawer change and processing vouchers.
- Helped meet business needs by working extra shifts.
- Resolved customer complaints and answered queries about store products.
- Assisted customers with finding items, completing exchanges and obtaining refunds.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Education
Ulverston Victoria High SchoolUlverston
GCSEs
09.2018 - 06.2023
University overview
- Combined science: trilogy- foundation. 54
- Maths- higher. 5
- English. 3
- History. 3
- Religious studies. 3
Skills
- Food and beverage specialist
- Hospitality expertise
- Extensive hospitality background
- Fine dining experience
- Outstanding customer service
- Cleaning and sanitation
- Barista experience
- Food hygiene
- Problem solving
- Till balancing
- Guest needs anticipation
- Order taking
- Supply stocking
- Table service
- Marketing and sales experience
- Safe food handling
- Table setting
- Allergy awareness
- Menu memorisation
- Cleaning requirements
- Employee training
- Table check-ins
- Verbal communication
- Food safety understanding
- Kitchen staff coordination
- Table serving
Affiliations
- organizing and cleaning
- walking
- drawing
Timeline
waitress
Francesca
03.2023 - 09.2023
Ulverston Victoria High School
GCSEs
09.2018 - 06.2023
Retail cashier
Geek Goods
06.2018 - 01.2020