Mel Dieppe
Aylesbury ,Buckinghamshire
Summary
Dedicated professional with a strong foundation in customer service and bar inventory management, complemented by expertise in team collaboration and time management. Demonstrates exceptional problem-solving skills, multitasking abilities, and a deep understanding of licensing laws. Committed to maintaining high standards of kitchen safety and cross-contamination awareness, with a focus on nutritional understanding and food labelling. Reliable and punctual, with barista training and a keen attention to detail. Aspires to leverage skills in a dynamic environment that values patience, tolerance, and effective communication.
Overview
7
7
years of professional experience
40
40
years of post-secondary education
1
1
Certification
Work history
Bar staff member
Three Rivers District Council
Rickmansworth, Hertfordshire
10.2024 - Current
- Rotated stock regularly, reducing waste from expired products.
- Adhered to health and safety regulations strictly.
- Ensured customer satisfaction by providing excellent service.
- Kept records of tabs accurately, avoiding monetary discrepancies.
- Helped organise special events at the bar.
- Restocked bar efficiently during busy periods.
- Assisted in training new staff, contributing to team efficiency.
- Served customers to foster a friendly atmosphere.
- Checked identification to maintain legal compliance.
- Managed bar inventory for efficient operation.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Completed end-of-day cleanup to reset bar for next day.
- Input orders into register, calculated bills and collected payments.
- Followed food safety and hygiene requirements to protect guests.
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
Retail worker
Silverstone merchandise
Silverstone, Northamptonshire
05.2025 - 07.2025
- Assisted customers with product selection, leading to improved customer satisfaction.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Maintained clean and organised store shelves for a pleasant shopping environment.
- Promoted seasonal items or discounts effectively stimulating increased revenue.
- Updated product labelling and pricing to reflect discounts and offers.
- Demonstrated product usage and features to customers.
Cafe worker
Hartwell Nurseries
Stone, Buckinghamshire
07.2023 - 03.2025
- Maintained clean and organised work area, contributing to efficient service delivery.
- Supported other team members during peak hours for smooth operations.
- Delivered prompt service to customers, resulting in repeat business.
- Prepared fresh pastries and sandwiches daily for a variety of offerings.
- Dealt with customer queries and complaints, ensuring high level of customer satisfaction.
- Rotated perishable products regularly, avoiding wastage due to spoilage.
- Kept up-to-date knowledge about menu items, guiding customers effectively.
- Managed take-away orders efficiently, catering to the needs of busy customers.
- Practiced healthy and safety measures to comply with regulations.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Managed timing standards in food deliveries to minimise delays.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Kept tables clear of used crockery, glassware and cutlery.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Maintained cleanliness of the café area whilst preparing orders.
Retail worker
Silverstone Merchandise
Silverstone, Northamptonshire
07.2024 - 08.2024
- Operated till accurately to ensure smooth checkout process.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Offered personalised service to each shopper, driving repeat business.
- Maintained clean and organised store shelves for a pleasant shopping environment.
- Educated customers on product features and benefits resulting in increased sales.
- Managed inventory levels effectively to minimise out-of-stock situations.
- Demonstrated strong knowledge of products by answering customer queries effectively.
- Operated cash registers with accuracy and processed cash and card transactions.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Collaborated with sales managers to meet target quotas.
Food handler
Bicester Best Parties Ever
Bicester, Oxfordshire
12.2023 - 12.2023
- Followed recipe instructions meticulously for consistent dish presentation and taste.
- Ensured compliance with health regulations through regular cleaning tasks.
- Accommodated special dietary requests carefully, catering to diverse customer needs.
- Demonstrated resilience under pressure, ensuring timely food delivery during peak hours.
- Assisted with preparation of various dishes for efficient kitchen operations.
- Collaborated closely with chefs to understand dish specifications, ensuring customer satisfaction.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
Cafe worker
Aylesbury Tuck
Aylesbury, Buckinghamshire
03.2018 - 07.2023
- Assisted in inventory management for optimal stock control.
- Followed all cafe policies and procedures diligently for consistency in service quality.
- Assisted in training new staff members, helping them acclimatise quickly to job demands.
- Prepared hot and cold beverages for customers' satisfaction.
- Kept up-to-date knowledge about menu items, guiding customers effectively.
- Engaged with customers in a polite manner, fostering a welcoming environment.
- Collaborated with kitchen staff to ensure timely food preparation.
- Prepared fresh pastries and sandwiches daily for a variety of offerings.
- Implemented hygiene standards strictly whilst working on food preparation tasks.
- Trained new staff members on café operations, fostering teamwork and consistency.
Education
GCSEs - Geography
Princes Risborough Secondary School
Princes Risborough, Buckinghamshire 09.2017 - 06.2022
GCSEs - Btec Sport, Activity and Fitness
Princes Risborough Secondary School
Princes Risborough, Buckinghamshire 09.2017 - 07.2022
GCSEs - Citizenship studies
Princes Risborough Secondary School
Princes Risborough, Buckinghamshire 09.2017 - 06.2022
GCSEs - Mathematics
Princes Risborough Secondary School
Princes Risborough, Buckinghamshire 09.2017 - 06.2022
GCSEs - Combines Science : Trilogy
Princes Risborough Secondary School
Princes Risborough, Buckinghamshire 09.2017 - 06.2022
GCSEs - Food Preparation and nutrition
Princes Risborough Secondary School
Princes Risborough, Buckinghamshire 09.2017 - 06.2022
GCSEs - English Language
Princes Risborough Secondary School
Princes Risborough, Buckinghamshire 09.2017 - 06.2022
GCSEs - English Literature
Princes Risborough Secondary School
Princes Risborough, Buckinghamshire 09.2017 - 06.2022
Level 3 extended diploma - Entry to the Uniformed services
Aylesbury College
Aylesbury, Buckinghamshire 09.2022 - 08.2023
Level 3 extended diploma - Entry to the Uniformed services
Aylesbury College
Aylesbury, Buckinghamshire 09.2023 - 07.2024
Skills
- Customer service
- Bar inventory
- Team collaboration
- Time management
- Problem solving
- Multitasking
- Patience and tolerance
- Knowledge of licensing laws
- Attention to detail
- Reliability and punctuality
- Cross-Contamination awareness
- Kitchen safety adherence
- Nutritional understanding
- Food labelling
- Barista training
- Good listener
Certification
Driving license
Affiliations
Volunteering in Zanzibar marine conservation for 3 weeks - September 2024
I have been in scouts and explorers since I was the age of 7-18 years old and got selected for international trips such as Switzerland, Tall ships race and The Grand Tour 2023.
References
References available upon request.
Timeline
Retail worker
Silverstone merchandise
05.2025 - 07.2025
Bar staff member
Three Rivers District Council
10.2024 - Current
Retail worker
Silverstone Merchandise
07.2024 - 08.2024
Food handler
Bicester Best Parties Ever
12.2023 - 12.2023
Level 3 extended diploma - Entry to the Uniformed services
Aylesbury College
09.2023 - 07.2024
Cafe worker
Hartwell Nurseries
07.2023 - 03.2025
Level 3 extended diploma - Entry to the Uniformed services
Aylesbury College
09.2022 - 08.2023
Cafe worker
Aylesbury Tuck
03.2018 - 07.2023
GCSEs - Geography
Princes Risborough Secondary School
09.2017 - 06.2022
GCSEs - Btec Sport, Activity and Fitness
Princes Risborough Secondary School
09.2017 - 07.2022
GCSEs - Citizenship studies
Princes Risborough Secondary School
09.2017 - 06.2022
GCSEs - Mathematics
Princes Risborough Secondary School
09.2017 - 06.2022
GCSEs - Combines Science : Trilogy
Princes Risborough Secondary School
09.2017 - 06.2022
GCSEs - Food Preparation and nutrition
Princes Risborough Secondary School
09.2017 - 06.2022
GCSEs - English Language
Princes Risborough Secondary School
09.2017 - 06.2022
GCSEs - English Literature
Princes Risborough Secondary School
09.2017 - 06.2022
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