Megan Waplington
Nottingham
Summary
I am an experienced Assistant Manager with 10 years in the food and hospitality industry at KFC, where I progressed from Team Member to Team Leader and now Assistant Manager. Throughout my career, I have developed strong leadership skills, regularly managing full store operations and supporting my team to achieve sales and performance targets. I have hands-on experience in staff training, stock control, KPI management, and delivering high standards of customer service. I have been recognised for my performance with three Employee of the Month awards and a Manager of the Period award. I take pride in maintaining high standards and creating a positive, motivated team environment.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Assistant manager
KFC
Nottingham
11.2016 - Current
- Supported the recruitment process by interviewing and helping select team members to build a strong and reliable workforce.
- Worked closely with senior management to resolve operational issues and improve store efficiency.
- Held regular team meetings to encourage open communication, feedback, and team engagement.
- Delivered excellent customer service, helping drive repeat business and customer loyalty.
- Ensured full compliance with health and safety standards, maintaining a safe environment for staff and customers.
- Managed daily store operations to ensure smooth service during both peak and quiet periods.
- Maintained high standards of cleanliness and food hygiene across all areas of the store.
- Controlled stock levels effectively, reducing waste and preventing shortages or over-ordering.
- Monitored sales performance and adjusted staffing or service strategies to meet targets.
- Supported the Store Manager during internal and external audits, ensuring accurate documentation and strong audit results.
- Created a positive and motivated team environment, improving morale and productivity.
- Delegated tasks effectively based on team strengths to ensure efficient operations.
Education
GCSEs - Maths, English and Science
Holgate Primary School, Nottingham
Nottingham /2011 - /2016
NVQ Level 3 - Childcare
Nottingham College
Nottingham /2016 - /2018
Skills
- Communication excellence
- Leadership proficiency
- Proactive initiative taker
- Reliable follow-through
- Time management
- Supervisory expertise
Certification
Full UK Driving Licence
Flexible availability, including evenings and weekends.
Timeline
Assistant manager
KFC
11.2016 - Current
GCSEs - Maths, English and Science
Holgate Primary School, Nottingham
/2011 - /2016
NVQ Level 3 - Childcare
Nottingham College
/2016 - /2018