Summary
Overview
Work history
Education
Skills
Timeline
Generic

Megan Law

Summary

Reliable and dedicated individual with strong passion for equine care and management. Excellent communication and organisational skills, combined with keen ability to handle and nurture horses. Committed to ensuring well-being and development of each horse. I'm desperate to get back into working with horses full time as they are my passion. I would need live in for me, my husband and our 5 year old daughter (one bedroom is fine as we can adapt). My husband works remote and can deal with all childcare aspects so that wont effect my work. I'm very hardworking, friendly and approachable.

Overview

11
11
years of professional experience

Work history

Receptionist

PDL mot & repairs ltd
, Gloucester
01.2022 - Current
  • Manage bookings using mot manager software to schedule, cancel and re-arrange appointments.
  • Check incoming parts against delivery notes to limit stock discrepancies.
  • Greeting and checking in visitors for smooth, professional reception support.
  • Answering all telephone calls and resolving enquiries quickly for prompt reception service.
  • Quickly learning and applying new skills to daily tasks, improving efficiency and productivity.

Process Manager

Happerley
Gloucester
11.2019 - 01.2022


  • Dealing with all phone calls and emails incoming to the business and transferring when necessary.
  • Sales phone calls and emails to sell a subscription-based service to food and drink businesses.
  • Updating various spreadsheets on Excel and google sheets.
  • Updating admin on the website and working closely with our software team to ensure smooth running of our website.
  • Attending events and shows.
  • Providing excellent customer service at all times.
  • Booking and attending meetings, including in person and on zoom.

Stud Groom

Wainlode court stud
11.2014 - 11.2018
  • Nov 14 - Nov 18
  • Wainlode court stud groom:
  • Daily organised and caring for all horses including mares, foals and stallions.
  • Supervised stable staff effectively, promoting teamwork whilst maintaining high standards of care.
  • Tacked up and untacked horses before and after outings.
  • Organising everything for the loaned surrogate mares to have embryo transfers.
  • Driving 3.5tonne lorry
  • General yard duties, making sure the yard was kept immaculate.
  • Grooming and tacking up for clients, riders and employer.
  • Exercising all horses ( Schooling, Hacking and Lunging).
  • Dealing with clients over the phone or face to face.
  • Organising all farrier visits, feed deliveries and horses coming in or leaving the yard.
  • Assisted in the birth of foals, ensuring safe and successful delivery.
  • Looking after the yard when owners were away sometimes for months at a time.
  • Organising paperwork.
  • Assisted with stud mating operations with careful precision and attention to detail.
  • Increased efficiency by performing minor repairs around the stables when necessary.
  • Liaised with vets on regular check-ups, ensuring prompt medical attention when needed.

Team member

Gloucester services
Gloucestershire
06.2014 - 11.2014


  • Open or closing the farm shop
  • Working on the tills
  • Stocking shelves
  • Working on the deli
  • Training other staff members to work on the deli
  • Dealing with stock and transfers
  • Provide excellent customer service
  • Any IT tasks that need doing such as barcodes or emails
  • Closing the tills, putting money away safely
  • Serving customers
  • Team leader cover

Education

GCSE -

Tewkesbury School

Diploma in Horse Care -

Hartpury College

Skills

  • Meticulous and organised
  • Memorisation and recall
  • Organisation and efficiency
  • Attention to detail
  • Reliable punctuality
  • Equine management

Timeline

Receptionist

PDL mot & repairs ltd
01.2022 - Current

Process Manager

Happerley
11.2019 - 01.2022

Stud Groom

Wainlode court stud
11.2014 - 11.2018

Team member

Gloucester services
06.2014 - 11.2014

GCSE -

Tewkesbury School

Diploma in Horse Care -

Hartpury College

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Megan Law