Medine Tekocak
London,Harin
Summary
Highly skilled retail professional with extensive expertise in cash-handling, product and service sales, and merchandising. Demonstrates a deep understanding of retail laws and excels in financial transaction processing, conflict resolution, and persuasive communication. Known for proactive initiative, resilient under pressure, and exceptional time management mastery. Adept at customer relationship management, safety consciousness, and returns and exchanges procedures. Proven ability to manage waste effectively, replenish stock efficiently, and design in-store displays creatively. Committed to maintaining store cleanliness and fostering positive customer rapport. Career goal: To leverage comprehensive retail skills in a dynamic environment to drive sales growth and enhance customer satisfaction.
Overview
1
1
year of professional experience
Work History
Volunteer sales assistant
Mind Charity Shop
Dalston, Hackney
01.2025 - 02.2025
- Provided product knowledge to customers resulting in informed purchasing decisions.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Facilitated seamless handover shifts through thorough reporting and communication.
- Actively participated in distributing resources to vulnerable community members.
- Helped set up promotional displays, attracting more potential buyers.
- Worked closely with fellow volunteers to maintain efficient operations during peak hours.
- Placed customer orders, providing guidance on product delivery timeframes.
- Displayed and restocked merchandise by following brand guidelines.
Dog walker
Lauren Aden
Tottenham, Haringey
05.2024 - 06.2024
- Planned proactively to meet busy grooming schedules.
- Administered medication as required by dog owner instructions, maintaining animal's health.
- Handled large dogs with firm approach.
- Bathed animals for maximum cleanliness and comfort.
Education
NVQ Level 2 - Art
Sir George Monoux College
Walthamstow, Waltham Forest 09.2023 -
GCSEs - Science and Turkish, Language
Harris Academy Tottenham
Tottenham, Haringey 09.2018 - 06.2023
Skills
- Cash-handling expertise
- Product and service sales
- Merchandising familiarity
- Knowledge of retail laws
- Proactive initiative
- Financial transaction processing
- Conflict Resolution
- Persuasive communication
- Waste management
- Replenishing stock
- Customer relationship management
- Safety consciousness
- Returns and exchanges procedure
- Resilient under pressure
- Familiarity with barcode scanning
- Time management mastery
- Creative thinking
- Store deep cleaning
- Active listening
- Positive attitude
- Rapport development
- In-store display design
- Item appraisal
- Donation collection coordination
- Cash counting
- Self-motivation
- Opening and closing procedures
- Reliable and honest
- Resourcefulness
- Retail sales
- Payment handling
- Donation management
Affiliations
- Gaming
- Streaming
- Dog walking
- Painting
- Drawing
- Sculpting
Languages
English
Native
Turkish
Fluent
References
References available upon request.
Timeline
Volunteer sales assistant
Mind Charity Shop
01.2025 - 02.2025
Dog walker
Lauren Aden
05.2024 - 06.2024
NVQ Level 2 - Art
Sir George Monoux College
09.2023 -
GCSEs - Science and Turkish, Language
Harris Academy Tottenham
09.2018 - 06.2023
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