Ciara Cottle
London
Overview
3
3
years of professional experience
Work history
Volunteer sales assistant
Mind Charity.
London
2025.06 - Current
- Performed price checks promptly addressing customer concerns about accuracy.
- Facilitated seamless handover shifts through thorough reporting and communication.
- Rotated stock regularly, ensuring freshness and variety of items on display.
Peer educator
Girlguiding association
London
2023.02 - Current
- Conducted research on various health topics for informative and relevant presentations.
- Organised regular meetings to discuss progress, helping maintain high standards of peer education.
- Advocated for mental health awareness in schools with interactive workshops and discussions.
- Facilitated study groups before examinations, easing student stress levels regarding assessments.
- Fostered a supportive learning environment with open communication and active listening techniques.
- Encouraged positive peer interactions, fostering a more collaborative learning community.
- Participated in training seminars to enhance skills as a Peer Educator further.
- Established rapport with students by demonstrating empathy and respect during counselling sessions.
Girlguiding Young leader
Girlguiding association
London
2023.01 - 2025.09
- Fostered an open and positive work environment by initiating regular feedback sessions.
- Initiated mentorship schemes within the team to foster professional development.
- Encouraged constructive criticism during feedback sessions, promoting continuous improvement amongst employees..
- Mediated disputes amongst team members to ensure smooth functioning of operations.
- Boosted morale by organising team outings and social events regularly.
- Helped young children to develop critical life skills through educational play.
- Provided support during regular youth sessions and planned activities.
- Role modelled positive behaviour and interpersonal skills.
Volunteer sales assistant
Oxfam charity.
London
2024.06 - 2025.01
- Performed price checks promptly addressing customer concerns about accuracy.
- Facilitated seamless handover shifts through thorough reporting and communication.
- Rotated stock regularly, ensuring freshness and variety of items on display.
- Worked closely with fellow volunteers to maintain efficient operations during peak hours.
- Maintained cleanliness of store, resulting in an enjoyable shopping environment.
- Helped set up promotional displays, attracting more potential buyers.
Education
A-Levels - English Language and Literature-
Capital City College Sixth Form
London GCSEs - Spanish - 3
Camden School For Girls
London 08.2024
Cambridge national Award - Health and Social Care- D2
Camden School For Girls
London 08.2024
GCSEs - History - 6
Camden school for girls
London 08.2024
GCSEs - English Literature- 7
Camden School For Girls
London 08.2024
GCSEs - Science, 3-3
Camden School for Girls
London 08.2024
GCSEs - Mathematics- 4
Camden School for Girls
London08.2024
GCSEs - English Language- 6
Camden school for Girls
London08.2024
Skills
- Patience and diplomacy
- Knowledge of retail laws
- Fashion trends awareness
- Resilient under pressure
- Collaborative selling
- Time management efficiency
- Retail sales analysis
- Safe manual handling
- Rapport development
- constructive feedback reception
- Product pricing and labelling
- Promotion and discount calculation
- Returns and exchanges procedure
- Familiarity with barcode scanning
- Visual merchandising concepts
- Product knowledgeability
- Resourceful problem solver
- Cash handling
- Customer Service
- Sales techniques
- Stock counting
- Conflict management
- Books and records pricing
- Donation sorting and valuing
- Window display design
- Empathetic listening
- Donation cleaning and ironing
- Gift Aid promotion
- Point Of Sale (POS) proficiency
- Sales analysis
- Charity shop visual merchandising
- Reliable and honest
- Cash-handling expertise
- Retail sales
Jack Petchey Award
Received as a recognition of my voluntary services to Girlguiding.
Timeline
Volunteer sales assistant
Mind Charity.
2025.06 - Current
Volunteer sales assistant
Oxfam charity.
2024.06 - 2025.01
Peer educator
Girlguiding association
2023.02 - Current
Girlguiding Young leader
Girlguiding association
2023.01 - 2025.09
A-Levels - English Language and Literature-
Capital City College Sixth Form
GCSEs - Spanish - 3
Camden School For Girls
Cambridge national Award - Health and Social Care- D2
Camden School For Girls
GCSEs - History - 6
Camden school for girls
GCSEs - English Literature- 7
Camden School For Girls
GCSEs - Science, 3-3
Camden School for Girls
GCSEs - Mathematics- 4
Camden School for Girls
GCSEs - English Language- 6
Camden school for Girls