Sales Assistant
M&S
London
- Delivered exceptional customer service while maintaining a polished, brand appropriate presentation
- Supported high volume sales during peak trading periods while remaining attentive and composed
- Demonstrated strong awareness of style and fashion trends to assist with customer queries
- Offered personalised shopping advice to enhance customer experiences.
- Built strong relationships with regular customers for repeat business.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Managed till operations smoothly, reducing waiting time for customers increasing sales by up to 10%.
- Utilised excellent communication skills to provide detailed product information.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Maintained knowledge of products and features to provide recommendations to customers.
