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I am a proactive student searching for a customer service role, always eager to learn new skills and gain work experience. Ready to assist team and work in fast-paced environment. Also a reliable customer service representative with background in providing professional and helpful support to new and existing clients as well as friendly, hardworking and an energetic communicator.

In High School I volunteered to lead Year 6, soon to be Year 7, pupils around the school. In this, I showed them around several departments like French, Science, Maths and more, giving them a brief overview of the curriculum. With the role I also had to engage in conversation and simply be confident to show Year 6 students that my High school was the place to go.
Also I have completed Duke Of Edinburgh Bronze level. I am also now working towards the gold qualification in college. In obtaining this achievement I did 6 months of volunteering at a youth hub. I did 6 months training in the gym and I did 3 months of baking for a charity, advancing by skills week by week. Within this, I gained discipline as I had to be consistent week by week while also in High School education. Although it was tough it did highlight my determination and work ethic as I was working weekends at the time too. In the Bronze Duke of Edinburgh I also had to participate in an expedition. I did preparation for the expedition by doing things like route planning and I also received brief first aid training, like how to put people in the recovery position. The expedition was two days and one night with the first day being around a 10 mile walk, with gear, from Leigh to Billinge. In this expedition I gathered skills that can't be taught like genuine teamwork and problem solving. For example, on my journey the map was slightly difficult at times through fields, but I and my group were able to use initiative and find our way back on track to the destination. We developed teamwork skills as we helped one another build a tent, cook food and other things. Overall the expedition granted me skills like resilience, teamwork, practical skills and more.

I'm enthusiastic and reliable with strong communication skills and a friendly, approachable demeanour. I have a proven ability to work effectively in busy environments, ensuring customer satisfaction and maintaining cleanliness. I'm a quick learner with a proactive attitude, and ready to contribute to a team setting.
I am able to engage customers with professionalism, fostering a welcoming atmosphere. I am skilled in promoting sales and events and working collaboratively with team members. I'm quick to adapt to various roles within a fast-paced environment, demonstrating flexibility and collaboration.

Experienced hospitality professional with extensive knowledge of hygiene standards and bar equipment, adept at maintaining efficient organisation in busy environments. Demonstrates proficiency in glassware handling, restocking supplies, and cash handling, ensuring seamless operations. Skilled in customer service and complaint management, consistently calm under pressure while delivering exceptional service. Committed to professionalism and dependability, with a focus on enhancing operational efficiency through initiative taking and adaptability. Career goals include advancing within the hospitality industry by leveraging expertise in cellar management and product knowledge.

Customer-focused Glass Collector with drive and enthusiasm for hospitality sector. Navigates shifts with speed and efficiency to create clean and welcoming bar areas. Offers flexible schedule to meet collective team needs. Industrious individual with motivation to gain work experience. Physically fit and can stand long periods. Willing to work under pressure. Passion for sports. Offers enthusiasm and positivity to inspire students to consistently improve and achieve goals.
Currently attending a boxing college so looking for a weekend job. Very reliable , understanding , patient and always up for learning new skills and coming out of my comfort zone.

Mccauley Stanley

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Glass Collector

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