- I play hockey and tag rugby at Ballycastle High School
- I am a member of Kilraughts Young Farmers and compete in difference competitions
- I love singing in the School choir or in Young Farmers Choir and the Arts Festival competitions
Emma McClure
Ballymoney,Antrim
Summary
I am a motivated individual with 2 years' experience as a Glass Collector, maintaining cleanliness and organisation in high-pressure environments. Strong skills in customer service, attention to detail, and adherence to safety protocols. Active member of Kilraught Young Farmers Club, contributing as assistant PRO and sports organiser. Demonstrated ability in time management, problem resolution, and effective communication, ensuring efficient operations and enhanced customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Glass Collector
Ballymoney Rugby Club
, Antrim
09.2025 - Current
- Collected used glasses from tables and bar areas, maintaining a clean and organised environment for patrons.
- Deep cleaned glasses once collected using dishwashers
- Kept bar and tables hygienic by wiping, sanitising and clearing regularly.
- Placed glasses into correct storage units after cleaning, keeping areas organised and efficient.
- Managed the clearing up and removal of broken glasses, plates and other items dropped by kitchen staff.
- Removed rubbish and recycling regularly to keep workspaces neat and clean.
- Collaborated with bar staff to manage glassware supply, ensuring smooth operation during peak hours.
- Facilitated smooth operations by keeping bar area well-stocked throughout each shift.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Engaged with customers in a polite and professional manner, fostering a welcoming atmosphere.
- Provided courteous and prompt service to guests, addressing queries and directing them to appropriate staff.
- Greeted patrons warmly upon entry, delivering immediate and attentive service to foster a welcoming atmosphere.
- Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
- Answered queries from members of the public.
- Assumed different roles and responsibilities to support team objectives.
- Uphold high standard of cleanliness in all work areas to comply with health and safety regulations.
- Delivered and served drinks to customers at tables during busy bar periods.
Education
GCSEs - not sure
Ballycastle High School
Ballycastle 2021 - 2026
Skills
- Customer service
- Cleanliness standards
- Customer engagement
- Time management
- Problem resolution
- Workplace organisation
- Safety protocols
- Attention to detail
- Effective communication
- Reliable
- Responsiveness
- Professionalism
- Team player
- Punctuality
- Basic computer literacy
- Communication skills
- Problem-solving
- Willingness to learn
- Active listening
- Commitment to excellence
- Team leadership and motivation
Certification
- I have completed my Level 8 in singing and Diploma in singing at the age of 15
Interests
Accomplishments
- I gained a distinction in Level 8 singing and a Distinction in my singing Diploma at the age of 15
Timeline
Glass Collector
Ballymoney Rugby Club
09.2025 - Current
GCSEs - not sure
Ballycastle High School
2021 - 2026