Matthew O'Hagan
Edinburgh,Scotland
Summary
Hardworking bar team member trained in mixology, beverage pairing and money handling. Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards. Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.
Overview
8
8
years of professional experience
12
12
years of post-secondary education
Work history
Bar Staff
Heart of Midlothian Football Club
2018.07 - Current
- Setting up room layout, cleaning down and re-stocking bar and cellar work
- Serving and dealing with customers, cash handling, electronic payments, and balancing tills at end of evening
- Carried out supervisor role looking after a minimum of two agency bar staff and table service waiters within function suites
- With the Hearts External Catering Contract regularly worked at Turnhouse Golf Club and the George Watson's Pavilion at Myreside.
Bar Staff (Full-time)
Black Ivy
2019.07 - 2019.09
- Customer facing, carried out general bar service, setting up and re-stocking and dealing with cash/electronic payments as well as preparation of drinks orders for the restaurant
- Experience to preparation of cocktails and hot drink service.
Waiting Staff (Casual Staff)
Heart of Midlothian Football Club
2016.07 - 2018.06
- Setting up and clearing down room for functions, events, and matches
- Dealing with customers, taking meal and drink orders through general serving
- Selected to carry out sundry services on matchdays covering key areas of the matchday where I looked after all catering requirements within the team dressing rooms, referee's room, press and media areas.
Education
BA (Hons) - Musical Theatre -
The MGA Academy of Performing Arts
2019.09 - 2023.06
HNC - Acting & Performance - undefined
Edinburgh College
2016.08 - 2019.04
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Craigmount High School
2012.08 - 2018.05
Custom
- Acting
- Creative Writing
- Music - Writing/Playing (Guitar, keyboards and singing)
Timeline
BA (Hons) - Musical Theatre -
The MGA Academy of Performing Arts
2019.09 - 2023.06
Bar Staff (Full-time)
Black Ivy
2019.07 - 2019.09
Bar Staff
Heart of Midlothian Football Club
2018.07 - Current
HNC - Acting & Performance - undefined
Edinburgh College
2016.08 - 2019.04
Waiting Staff (Casual Staff)
Heart of Midlothian Football Club
2016.07 - 2018.06
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Craigmount High School
2012.08 - 2018.05