Charles Thorn
Haslemere
Summary
Professional with extensive experience in teaching and instruction, combined with strong leadership and teamwork capabilities. Expertise in risk assessment and safety management, ensuring secure operational environments. Proven customer service and communication skills, along with proficiency in watercraft operation and first aid certification. Competent in Microsoft Office, ready to contribute to organizational objectives effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Bar Staff
Katie O'Brien's
Sheffield
02.2024 - 06.2024
- Delivered efficient bar service in a high-pressure, late-night environment.
- Maintained exceptional customer service and hygiene standards during peak hours.
- Fostered teamwork, enhancing service delivery and operational efficiency.
Bar Staff
The Octagon Centre
Sheffield
11.2023 - 02.2024
- Delivered exceptional service to customers at large-scale music and arts venue.
- Maintained accuracy and professionalism while managing high-volume service demands.
Barista & Front of House
The Lazy Lizard Café
Liphook, Hampshire
01.2023 - 06.2023
- Supported daily café operations in fast-paced environment, ensuring consistent service quality.
- Maintained cleanliness standards to enhance customer experience.
Barista & Front of House
Number One The Square
Liphook, Hampshire
12.2022 - 06.2023
- Created diverse hot and cold beverages, including intricate latte art.
- Delivered efficient table service to enhance customer experience.
- Contributed to a warm and inviting atmosphere for patrons.
Sailing Instructor
Wildwind Holidays
Vasiliki, Greece
06.2022 - 09.2022
- Delivered structured sailing instruction to clients across monohull and multihull vessels.
- Planned sessions with defined learning objectives and practical exercises to enhance skills.
- Ensured participant safety through lookout duties and executed safety boat rescues.
- Coordinated safety operations via VHF radio during challenging weather conditions.
- Collaborated within a team to allocate equipment and manage on-water risks.
Barista & Front of House
Heidi Bakery
Haslemere, Surrey
02.2022 - 06.2022
- Provided friendly, professional customer service while facilitating daily operations.
Company Representative & Receptionist
Wildwind Holidays
Vasiliki, Greece
07.2021 - 09.2021
- Coordinated transport and resolved guest queries as first point of contact.
- Demonstrated strong organisational and communication skills in customer-facing role.
Education
AI Skills Bootcamp -
Breakthrough
Hamshire 01/2026 -
Bachelor of Arts - History
University of Sheffield
Sheffield, South Yorkshire 09/2022 - 06/2025
A-Levels & GCSEs -
Cranleigh School
Cranleigh, Surrey 01.2016 - 01/2021
Skills
- Teaching and instruction
- Leadership and teamwork
- Risk assessment and safety management
- Customer service and communication
- Watercraft operation
- First aid certification
- Microsoft Office proficiency
Certification
- RYA Accredited Sailing Instructor (Multihull Endorsement)
- RYA First Aid Certificate
- RYA Powerboat Level 2 Licence
Languages
English
Native
French
Intermediate
Greek
Beginner
Interests
Interests include watersports, climbing, skiing, hiking and playing guitar, piano and drums
Leadership & Volunteering
- Sheffield University Windsurfing Society — Health & Safety Secretary
- 2024 – 2025 - Oversaw safe delivery of weekly windsurfing sessions.
- Completed formal risk assessments and provided first aid support when required.
- Sheffield University Windsurfing Society — Session Leader / Instructor
- 2024 – 2025 - Led beginner windsurfing sessions using structured lesson plans.
- Delivered clear briefings, coaching feedback, and debriefs to improve participant confidence and ability.
Timeline
Bar Staff
Katie O'Brien's
02.2024 - 06.2024
Bar Staff
The Octagon Centre
11.2023 - 02.2024
Barista & Front of House
The Lazy Lizard Café
01.2023 - 06.2023
Barista & Front of House
Number One The Square
12.2022 - 06.2023
Sailing Instructor
Wildwind Holidays
06.2022 - 09.2022
Barista & Front of House
Heidi Bakery
02.2022 - 06.2022
Company Representative & Receptionist
Wildwind Holidays
07.2021 - 09.2021
A-Levels & GCSEs -
Cranleigh School
01.2016 - 01/2021
AI Skills Bootcamp -
Breakthrough
01/2026 -
Bachelor of Arts - History
University of Sheffield
09/2022 - 06/2025