Matthew Garlour
Tayport,Fife
Summary
Results-driven sales professional with expertise in strategic selling techniques, retail software proficiency, and point of sale operations. Demonstrates a proven track record in sales target achievement, successful up-selling, and promotion implementation. Skilled in time optimisation, cash handling, and tools proficiency to enhance operational efficiency. Adept at delivering impactful product demonstrations and maintaining accurate sales reporting. Committed to fostering positive customer experiences while driving business growth through innovative strategies.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Sales assistant
Taste of Scotland
St Andrews, Fife
2024.09 - Current
- Collaborated effectively with team members to meet sales targets.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Conducted weekly/monthly inventory checks to manage stock levels accurately.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Ensured stock replenishment in a timely manner to maintain product availability.
Receptionist
St Andrews Aquarium
St Andrews, Fife
2023.05 - 2024.09
- Managed phone calls, resulting in effective communication flow within the company.
- worked on making sure customers got correct tickets and information for their visit to the aquarium
- Restocked the gift shop making sure the place had full stock and displays where kept clean
- cleaned around the aquarium making sure it looked good for visitors
Sales assistant
Taste of Scotland
St Andrews, Fife
2022.06 - 2024.08
- Improved customer service by efficiently handling queries and complaints.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Managed till operations smoothly, reducing waiting time for customers.
- Utilised excellent communication skills to provide detailed product information.
- Assisted customers with product selection for optimal satisfaction.
- Demonstrated products effectively leading to increased sales conversions.
- Learnt about new products quickly, providing comprehensive guidance to customers.
Sales assistant
Ryman
St Andrews, Fife
2022.09 - 2022.12
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Utilised excellent communication skills to provide detailed product information.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Education
higher national certificate - electrical engineering
Dundee and Angus College
Dundee 08/2022 - 05/2023
Higher National Certificate - Games Development
Dundee and Angus College
Dundee 08/2019 - 05/2020
Higher - Maths
Madras College
St Andrews, Fife 06/2018 - 05/2019
Certificate of Higher Education - English
Madras College
St Andrews, Fife 06/2018 - 05/2019
SVQ Level 2 - Wood working
Madras College
St Andrews, Fife 06/2017 - 05/2018
Skills
- Successful up-selling
- Time optimisation
- Point of sale expertise
- Retail software proficiency
- Sales target achievement
- Promotion implementation
- Strategic selling techniques
- Demonstrations expertise
- Cash handling
- Tools proficiency
- Positive attitude
- Sales reporting
Certification
Car Licence
Timeline
Sales assistant
Taste of Scotland
2024.09 - Current
Receptionist
St Andrews Aquarium
2023.05 - 2024.09
Sales assistant
Ryman
2022.09 - 2022.12
Sales assistant
Taste of Scotland
2022.06 - 2024.08
higher national certificate - electrical engineering
Dundee and Angus College
08/2022 - 05/2023
Higher National Certificate - Games Development
Dundee and Angus College
08/2019 - 05/2020
Higher - Maths
Madras College
06/2018 - 05/2019
Certificate of Higher Education - English
Madras College
06/2018 - 05/2019
SVQ Level 2 - Wood working
Madras College
06/2017 - 05/2018