Mathew Barroso
Bristol,United Kingdom
Summary
Dedicated professional with expertise in administration, logistics, and safety. Proficient in basic Excel, data entry, and document control, ensuring efficient scheduling and team coordination. Skilled in occupational safety, emergency response, and risk assessment with a strong foundation in first aid/CPR. Adept at conflict resolution and customer service, excelling in multitasking within dynamic environments. Committed to leveraging skills for enhanced operational efficiency and safety compliance.
Overview
14
14
years of professional experience
Work history
Warehouse operative
DHL
Bristol, United Kingdom
01.2025 - Current
- Picked and packed customer orders with high accuracy and efficiency, ensuring timely fulfilment.
- Performed quality control checks to verify product compliance with company standards, maintaining quality assurance.
- Assist with the induction of new employees, introducing them to warehouse processes, health and safety procedures, and company policies.
- Trained and supported new pickers in warehouse procedures and safety practices, facilitating smooth integration into the team.
Customer Service Advisor & Admin
Starting Health
Brasilia, Brazil
04.2024 - 01.2025
- Managed client relations, scheduling, and admin support for Starting Health, optimising personal training calendar to enhance booking efficiency.
- Handled financial tracking, billing, and invoicing while resolving technical support queries for remote clients, ensuring smooth operations.
- Implemented motivational messaging strategies and managed social media engagement, contributing to improved client retention.
Firefighter & First Aider
Top Service
Brasilia, Brazil
06.2012 - 12.2024
- Coordinated logistics and emergency response protocols for team during high-pressure situations.
- Managed inventory databases for critical safety and first aid supplies to ensure readiness during emergencies.
- Conducted safety audits and logged maintenance records for emergency equipment, achieving 100% compliance with safety regulations.
Traffic Manager
LL Studio
Brasilia, Brazil
01.2022 - 11.2024
- Analysed data and campaign metrics to enhance digital performance.
- Coordinated budget allocation and project tracking to ensure effective resource management.
Education
GCSEs -
Ceduc
BrazilInformation Technology -
SENAC
BrazilSkills
- Administration: Basic Excel, Data Entry, Document management, Scheduling
- Logistics & Safety: Occupational Safety, Emergency Response, Risk Assessment, First Aid/CPR
- Interpersonal: Team Coordination, Conflict Resolution, Customer Service, Multitasking
- Multitasking
Languages
English
Native
Portuguese
Native
Timeline
Warehouse operative
DHL
01.2025 - Current
Customer Service Advisor & Admin
Starting Health
04.2024 - 01.2025
Traffic Manager
LL Studio
01.2022 - 11.2024
Firefighter & First Aider
Top Service
06.2012 - 12.2024
GCSEs -
Ceduc
Information Technology -
SENAC