BHOOMI AMIN
Huddersfield,UK
Summary
Professional and dependable healthcare and sports support professional with experience working in structured, high-demand environments. Skilled in clear communication, accurate documentation, and supporting service delivery within established procedures. Known for a calm, organized approach and the ability to adapt quickly while maintaining high standards of professionalism.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Operative
Torque
Castleford, UK
10.2025 - Current
- Accurately pick, pack, and prepare customer orders for dispatch in line with daily productivity targets, ensuring correct item selection, labelling, and packaging to minimise errors.
- Operate within a fast-paced warehouse environment, consistently meeting time-sensitive deadlines while maintaining high standards of accuracy and efficiency.
- Perform manual handling tasks including lifting, loading, and moving stock safely, following correct techniques to prevent injury and ensure workplace safety.
- Adhere strictly to health and safety regulations, risk assessments, and company procedures, including safe use of equipment and maintaining hazard-free work areas.
- Work collaboratively with team members, supervisors, and shift leaders to coordinate workflow, support colleagues during peak periods, and achieve team performance goals.
- Maintain a clean, organised, and efficient workspace by following housekeeping standards and contributing to stock organisation.
- Demonstrate reliability and flexibility by adapting to rotating shifts, overtime requirements, and changing workload demands.
- Show strong attention to detail and accountability when handling goods, reducing picking errors and supporting overall operational accuracy.
- Communicate effectively with supervisors regarding task completion, stock issues, or process improvements.
Volunteer
Mind Bradford
Bradford, UK
08.2025 - 10.2025
- Promoted mental-health awareness and supported public engagement through community-based initiatives.
- Delivered supportive communication in person, by phone, and through online channels as part of Safe Spaces programs.
- Assisted with basic administrative tasks such as attendance records, incident notes, and feedback logs.
- Used digital tools to submit reports, track follow-ups, and relay service-user concerns to the wider team.
- Followed confidentiality and safeguarding policies, prioritising ethical and respectful interaction.
Sports Therapy Intern
Leeds Beckett Injury Clinic
Leeds, UK
09.2023 - 07.2024
- Managed client communication and scheduled appointments via administration systems.
- Maintained accurate medical records and gathered data for clinical referrals.
- Communicated with patients and families to improve service understanding and reduce no-shows.
- Supported triage decisions and ensured documentation adhered to GDPR and clinic protocol.
Consultant Physiotherapist
Anjaneya Orthopaedic Hospital
12.2021 - 01.2023
- Booked appointments, responded to queries, and provided verbal/written guidance on care.
- Maintained accurate documentation and collaborated with colleagues to support case resolution.
- Assisted patients through their treatment journey while adhering to clinical policies.
Consultant Physiotherapist
Shri Ram Physiotherapy and Surgical
02.2019 - 10.2021
- Managed daily schedules and engaged with patients and families to provide ongoing care.
- Responded to walk-in, phone, and referral inquiries with solutions-focused communication.
- Maintained detailed treatment documentation for multi-disciplinary review.
Consultant Physiotherapist
Nirmal Hospital
08.2017 - 07.2018
- Coordinated recovery planning and provided support using therapeutic routines.
- Updated treatment logs and supported continuity of care alongside peers.
Sports Therapy Intern
Bradford Bulls Rugby Union Team & Great Britain
Bradford, UK
07.2024
- Assisted in player health tracking and service documentation during matches and practice.
- Delivered pre-match support and encouraged adherence to recovery plans.
- Helped streamline care coordination and facilitated communication with clinical teams.
Education
MSc Sports & Exercise Therapy -
Leeds Beckett University
UKBachelor of Physiotherapy (BPT) -
Parul Institute of Physiotherapy
IndiaSkills
- Patient Communication & Support Services
- Appointment Coordination & Scheduling
- Multi-Channel Interaction (Phone, Email, Chat)
- Record Keeping & Confidential Data Management
- Understanding of Healthcare Systems & Pathways
- Electronic Records & CRM System Navigation
- Information Governance & Data Compliance
- Workload Organization & Task Prioritisation
- Friendly and Professional Telephone Etiquette
- Digital Literacy & Order Entry Competence
- Efficient Task Management & Follow-Through
- Case Management Process Support
- Clinical Referral & Booking Coordination
- Complaint Logging & Service Recovery
- Patient Experience & Satisfaction Monitoring
- Understanding of NHS and Private Healthcare Systems
- Shift-based Task Prioritization
- Call Handling & Escalation Protocols
- Familiarity with Absence Management Services
- Hybrid Working Adaptability (Home/Clinic Settings)
- Flexibility in Cross-Functional Support Tasks
- Calm and Responsive Approach in High-Demand Situations
- Microsoft Office Suite (Word, Excel, Outlook)
- Electronic Patient Record Systems
- CRM & Booking Software (Basic Proficiency)
- Multisystem Navigation & Administrative Accuracy
Certification
- Teaching Assistant level-3 + Early years, Teaching and child care & SEN teaching assistant, School of Health care, 08/01/25
- Injury Rehab Network Session (Fracture Management), BASRaT, 06/01/25
- Hamstring & Lumbar Spine Considerations, BASRaT, 05/01/25
- Data Security Awareness Training, 2025
- Medical Emergency Action Plan (MEAP), FA Foundation, 10/01/23
- Sudden Cardiac Arrest Course, FA Foundation, 10/01/23
- Meniscus & Complex Knee Injuries, BASRaT, 10/01/23
- Hands-on Spinal Manipulation Therapy, 2018
- Course on Computer Concepts, 2017
References
Available upon request.
Timeline
Warehouse Operative
Torque
10.2025 - Current
Volunteer
Mind Bradford
08.2025 - 10.2025
Sports Therapy Intern
Bradford Bulls Rugby Union Team & Great Britain
07.2024
Sports Therapy Intern
Leeds Beckett Injury Clinic
09.2023 - 07.2024
Consultant Physiotherapist
Anjaneya Orthopaedic Hospital
12.2021 - 01.2023
Consultant Physiotherapist
Shri Ram Physiotherapy and Surgical
02.2019 - 10.2021
Consultant Physiotherapist
Nirmal Hospital
08.2017 - 07.2018
MSc Sports & Exercise Therapy -
Leeds Beckett University
Bachelor of Physiotherapy (BPT) -
Parul Institute of Physiotherapy