Mason Tait
Arbroath,Angus
Summary
Enthusiast Barman with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Always trying my hardest to give the best service and highest quality of respect to anyone i see. Ive been dedicated to being a barman for almost 3 years i have gained a lot of experience in dealing with pressured situations and helping bring good work when in a team.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Bar staff member
The corn exchange
Arbroath, Angus
05.2021 - Current
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Performed bar closing duties, thoroughly cleaning and refilling stock.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Maintained bar stocks, replenishing daily as necessary.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service time frames.
- Handled and moved supplies between stores and bars for restocking and storage.
- Trained new team members with positive reinforcement and in a respectful manner.
- Collected cash payments, processing and providing correct change and receipts using cash tills.
Education
Scottish Qualifications Certificate - math
Arbroath High School
Angus 08.2014 - 05.2019
Scottish Qualifications Certificate - Physical education
Arbroath High School
Angus 08.2014 - 05.2019
Scottish Qualifications Certificate - English
Arbroath High School
Angus 08.2014 - 05.2019
Scottish Qualifications Certificate - Chemistry and Biology
Dundee and Angus College
Arbroath 08.2019 - 05.2020
Skills
- Problem solving
- Outstanding customer service
- Food service
- Safe serving knowledge
- Employee training
- Positive attitude
- Customer service
- Beverage preparation
- Organised and reliable
- Good communication
Affiliations
- Football Playing an supporting the local team (Arbroath fc )
- Spending time with the family
- Other sports like Darts and Golf
Certification
I have a license to sell alcohol in my workplace
I have a drivers license ( passed January 2024)
References
References available upon request.
Timeline
Bar staff member
The corn exchange
05.2021 - Current
Scottish Qualifications Certificate - Chemistry and Biology
Dundee and Angus College
08.2019 - 05.2020
Scottish Qualifications Certificate - math
Arbroath High School
08.2014 - 05.2019
Scottish Qualifications Certificate - Physical education
Arbroath High School
08.2014 - 05.2019
Scottish Qualifications Certificate - English
Arbroath High School
08.2014 - 05.2019
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