Marwan Sheikh
Nottingham,Nottinghamshire
Summary
Customer-focused professional with strong experience in technical equipment use, catering and customer relations, consistently maintaining high standards of health and safety compliance. Demonstrates effective co-ordination skills and patience with difficult customers to ensure smooth service delivery and positive client experiences. Proven sales persuasion abilities support increased revenue and repeat business, with a career focus on roles that combine customer service excellence with operational efficiency.
Overview
3
3
years of professional experience
Work history
Front of house team member
Dezzert Dogz
Nottingham, Nottinghamshire
01.2026 - 03.2026
- Enhanced guest experience with a friendly and helpful attitude.
- Cooperated closely with other team members to meet and exceed guests' expectations.
- Assisted guests with queries or requests for optimal guest experience.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Facilitated positive dining experiences by providing excellent customer service.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
Till operator
Uni Express
Nottingham, Nottinghamshire
01.2025 - 03.2026
- Assisted customers with queries, improving shopping experience.
- Handled cash, debit and credit card payments for smooth transactions.
- Identified counterfeit notes and coins, preventing financial loss to company.
- Ensured customer satisfaction by handling their transactions efficiently.
- Managed till operations effectively during peak hours for seamless service.
- Helped restock shelves when not on till duties, maximising productivity.
Restaurant waiter
Mogal Azam
Nottingham, Nottingham
01.2023 - 12.2024
- Performed closing duties including cleaning and preparing tables for next day's service.
- Ensured cleanliness and organisation of assigned tables for a comfortable environment.
- Conducted inventory checks regularly to maintain stock levels.
- Managed 6–8 tables at a time, ensuring orders were taken accurately and delivered promptly.
- Carried out regular inventory checks and restocking to ensure smooth service and availability of items.
- Served 20–30 customers per shift in a fast-paced restaurant environment while maintaining high service standards.
Bartender
Spankies
Nottingham, Nottinghamshire
05.2024 - 09.2024
- Served 50+ drinks per shift in a busy bar environment while maintaining speed and accuracy.
- Managed customer orders for 15–25 guests at a time during peak hours.
- Handled cash and card transactions, balancing the till accurately at the end of shifts
- Maintained cleanliness and organisation of the bar area to meet hygiene and safety standards.
Education
GCSEs - English Literature, English Language, Maths, Chemistry, Biology, Physics, History, Drama,
Bluecoat Wollaton Academy
Nottingham 09.2019 - 05.2024
A-Levels - History, Politics, English Literature, Extended Project Qualification
Bilborough College
Nottingham 09.2024 -
Skills
- Technical equipment use
- Effective co-ordination
- Sales persuasion
- Health and Safety Compliance
- Catering experience
- Customer relations
- Patience with difficult customers
Affiliations
- Fitness training, history reading and research, fashion and personal styling,
Languages
English
Fluent
Bengali
Intermediate
References
References available upon request.
Timeline
Front of house team member
Dezzert Dogz
01.2026 - 03.2026
Till operator
Uni Express
01.2025 - 03.2026
A-Levels - History, Politics, English Literature, Extended Project Qualification
Bilborough College
09.2024 -
Bartender
Spankies
05.2024 - 09.2024
Restaurant waiter
Mogal Azam
01.2023 - 12.2024
GCSEs - English Literature, English Language, Maths, Chemistry, Biology, Physics, History, Drama,
Bluecoat Wollaton Academy
09.2019 - 05.2024