Katie Hammett
Nottingham,Nottinghamshire
Summary
Organized, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. A background growing up in the armed forces leading to experiences both living and communicating within a wide array of communities from around the globe, expanding personal adaptability, communication and problem solving skills.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Front of house team member
Greene King
Chilwell, Nottinghamshire
2022.08 - Current
- Maintained high standards of customer service during peak times.
- Ensured smooth operation of the front desk by managing reservations and walk-ins.
- Handled complaints effectively, resulting in increased customer satisfaction.
- Assisted guests with queries or requests for optimal guest experience.
- Learnt other skills such as making desserts to specification to expand my versatility in my role.
- Showcased extensive knowledge of menu items, heightened customer decision making.
Scout leader
Scouting
Chilwell, Nottinghamshire
2019.09 - Current
- Helped lead weekly scout meetings, ensuring a secure and engaging environment.
- Developed comprehensive programme by incorporating key scouting principles.
- Fostered teamwork and cooperation amongst scouts through various group activities.
- Promoted personal development for each scout via targeted goal setting.
- Coordinated fundraising efforts, boosting financial resources for the troop.
- Organised camping trips to provide practical survival skills learning opportunities.
- Assisted scouts in merit badge completion, motivating their advancement within ranks.
- Planned community service projects for positive societal impact from the troop.
Education
Bachelor of Science - Equine Science, Management & Training
University of Derby
Derby 2023.09 - 2024.05
Foundation Degree in Science - Equine Science, Management & Training
University of Derby
Derby 2021.09 - 2023.05
Diploma of Higher Education - Extended Diploma in Horse Management
Derby College
Derby 2019.09 - 2021.07
Diploma of Higher Education - Subsidiary Diploma in Horse Management
Derby College
Derby 2019.09 - 2021.07
BHS Stage 1 Complete Horsemanship
The British Horse Society
United Kingdom 2020.02 - 2020.02
BHS Stage 1 Care
The British Horse Society
United Kingdom 2020.02 - 2020.02
BHS Stage 1 Ride
The British Horse Society
United Kingdom 2020.02 - 2020.02
BHS Ride Safe Award
The British Horse Society
United Kingdom 2019.09 - 2019.09
Certificate of Higher Education - AQA Level 2 Project
Assessment and Qualifications Alliance
Cyprus 2016.09 - 2017.06
ESPP (Equine Student Progression Program
The British Racing School
Newmarket, Suffolk 2021.07 - 2021.08
Certificate of Higher Education - Nature and Climate Crisis Sustainability and Environmental Awareness L2
Derby College
Derby 2023.03 - 2023.05
Certificate of Higher Education - Environmental Sustainability Energy Management L2
Derby College
Derby 2024.04 - 2024.07
Skills
- Adaptability
- Problem Solving
- Customer service excellence
- Event planning capabilities
- Data interpretation
- Critical thinking
- In-Person sales techniques
- Telephone etiquette & Complaint handling
- Technical equipment use
- Time management
- Task management
Work Experience
Student work experience within Veterinary clinics, assisting veterinary professionals and observing both standard medical procedures and more complex surgery.
Accomplishments
SSAFA Young Achievers Award
Opened by the Commander of British Forces Cyprus, the awards scheme acknowledges the achievements of individuals who have made an important contribution to their community, as well as those who have given hope and encouragement to others.
Affiliations
- Creative activities
- Photography
- Horse Riding
References
References available upon request.
Timeline
Certificate of Higher Education - Environmental Sustainability Energy Management L2
Derby College
2024.04 - 2024.07
Bachelor of Science - Equine Science, Management & Training
University of Derby
2023.09 - 2024.05
Certificate of Higher Education - Nature and Climate Crisis Sustainability and Environmental Awareness L2
Derby College
2023.03 - 2023.05
Front of house team member
Greene King
2022.08 - Current
Foundation Degree in Science - Equine Science, Management & Training
University of Derby
2021.09 - 2023.05
ESPP (Equine Student Progression Program
The British Racing School
2021.07 - 2021.08
BHS Stage 1 Complete Horsemanship
The British Horse Society
2020.02 - 2020.02
BHS Stage 1 Care
The British Horse Society
2020.02 - 2020.02
BHS Stage 1 Ride
The British Horse Society
2020.02 - 2020.02
Scout leader
Scouting
2019.09 - Current
Diploma of Higher Education - Extended Diploma in Horse Management
Derby College
2019.09 - 2021.07
Diploma of Higher Education - Subsidiary Diploma in Horse Management
Derby College
2019.09 - 2021.07
BHS Ride Safe Award
The British Horse Society
2019.09 - 2019.09
Certificate of Higher Education - AQA Level 2 Project
Assessment and Qualifications Alliance
2016.09 - 2017.06