MAJID ALI
LONDON,blackheath
Summary
Dedicated Security Door Supervisor with expertise in CCTV surveillance and access control. Manages security operations, conducts thorough incident reporting, and ensures compliance with safety standards. Skilled in conflict resolution and customer engagement, fostering strong relationships through effective communication. Committed to maintaining a secure and welcoming environment in diverse settings.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Security Door Supervisor
Avondale construction ltd
london
2023.02 - Current
- Built strong client and employee relationships through polite, helpful, attentive service.
- Monitored doors, windows and gates for signs of unauthorised entry, enhancing overall security.
- Delivered excellent customer service, assisting guests with enquiries and directions for enhanced visitor experience.
- Inspected bags and personal belongings as part of security screening processes, respecting privacy norms.
- Monitored entry and exit points, managing access for authorised personnel and visitors to maintain security.
- Ensured secure access control by monitoring visitors and conducting thorough scans for contraband items.
- Patrolled premises regularly, ensuring safety and security of guests and staff members.
- Managed difficult situations with professionalism, showcasing best practices to colleagues and fostering a culture of safety.
- Conducted regular patrols of the premises to detect and deter unauthorised activity or safety hazards.
- Responded promptly to incidents requiring security intervention, managing situations productively and professionally.
- Operated walkie-talkies and other communication devices to coordinate with team members effectively.
- Conducted thorough security checks at the door to prevent unauthorised entry into premises.
- Patrolled grounds after hours on foot to maintain visible presence and detect violations.
- Monitored CCTV systems vigilantly to identify and address potential security breaches.
- Operated security equipment and technology, maintaining functionality and reporting malfunctions.
- Maintained detailed incident reports, documenting occurrences for legal and administrative purposes.
Customer Sales Assistant
Bestway Wholesale
london
2018.09 - 2023.02
- Spoke to customers in multiple languages to resolve problems and answer questions.
- Actively listened to customers to fully understand requests and address concerns.
- Identified issues, analysed information, and provided effective solutions to enhance customer satisfaction.
- Operated tills to accurately process cash and credit card transactions.
- Exceeded goals through effective prioritisation and consistent work ethic.
- Enhanced working relationships through active participation in team-building activities, fostering collaboration and trust.
- Improved team training sessions by integrating diverse learning methods and soliciting feedback to enhance staff development.
- Supervised work of contracted employees to deliver work on schedule.
- Created plans and communicated deadlines to complete projects on time.
- Arranged files systematically to improve accessibility and streamline workflow. to support efficiency and traceability.
- Prepared a range of written communications, documents and reports.
- Maintained clean, safe working environments to eliminate accident risks.
Education
GCSEs - arts
gov collage doultala pakistan
rawalpindi 2004 - 2006
Skills
- Access control management
- camera/cctv surveillance
- security management
- security inspection
- risk assessment/prevention
- routine patrols
- site patrols and control room duties
- Visitor escorting
- vip protection
- security framework
- site patrols and control room duties
Languages
Urdu
First Language
English
Intermediate
B1
Certification
- SIA Door supervisor Licence
- CSCS(Green)
- first aid
- health and safity
Timeline
Security Door Supervisor
Avondale construction ltd
2023.02 - Current
Customer Sales Assistant
Bestway Wholesale
2018.09 - 2023.02
GCSEs - arts
gov collage doultala pakistan
2004 - 2006