Summary
Overview
Work History
Education
Skills
Interests
Lifelong Martial artist and Bodybuilder.
Timeline
Generic
Andrew Edwards

Andrew Edwards

Blackheath,London

Summary

Reliable [Job Title] experienced in screening individuals, monitoring access points and proactively identifying problematic behaviours. Attentive and observant, with willingness to step into range of conflicts. Works great with local law enforcement to tackle serious security issues.

Experienced [Job Title] with over [Number] years in [Type] industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Overview

20
20
years of professional experience

Work History

Security door supervisor

Zero Degrees
Blackheath, London
08.2012 - Current
  • Eliminated unauthorised access, performing thorough identification checks to grant entrance.
  • Maintained site security by conducting regular patrols.
  • Monitored fire exits and alarm systems to guarantee readiness in case of emergencies.
  • Worked closely with colleagues to maintain team efficiency.
  • Carried out visitor screening and searches to enforce compliance with established policies.
  • Reported any suspicious behaviour to the management immediately.
  • Ensured compliance with health and safety regulations by carrying out regular checks.
  • Responded quickly to incidents, prevented escalation.
  • Recorded incident reports accurately post-event.
  • Dealt appropriately and safely with security issues and risks, adhering to established codes of practice.
  • Created and maintained secure, safe and welcoming environment for patrons.
  • Checked bags at entrance for contraband items.
  • Checked CCTV systems to ensure optimal functionality.
  • Guaranteed security of all entry and exit points with frequent foot patrols.
  • Controlled access points to prevent unauthorised entry.
  • Watched CCTV footage to proactively identify suspicious or dangerous behaviour.
  • Conducted ID checks for age verification.
  • Demonstrated assertiveness and confidence to facilitate prompt resolution of pressurised situations.
  • Conducted detailed searches and confiscated unauthorised or illegal items.
  • Monitored venue grounds and adjacent areas to proactively detect risks.
  • Dealt with difficult individuals or groups, maintained peace and order.
  • Demonstrated thorough knowledge of licensing laws, upheld standards consistently.
  • Liaised effectively with police and local authorities as needed.
  • Assisted in emergency situations, ensured safety of all present.
  • Provided excellent customer service, resolved disputes calmly and professionally.
  • Participated in staff training sessions for continuous professional development.
  • Handled ID checks using company system, managing customer access or denial in line with company policy.
  • Minimised threat of violence, conducting body searches and screening processes through X-rays and metal detectors.
  • Used approved techniques to defuse conflict and remove unruly guests.
  • Maintained accurate surveillance records and incident reporting in line with regulatory requirements.
  • Applied crowd-control techniques to foster order and safety.
  • Maximised site security, maintaining effective communication with other door supervisors to coordinate conflict resolution actions.
  • Mitigated risk of theft with vigilant observation.
  • Managed queues efficiently during peak hours.
  • Enforced venue policies for a safe environment.
  • Upheld professional and approachable demeanor to provide customer assistance.
  • Enforced venue policies regarding prohibited substances and activities.
  • Diplomatically resolved patron conflicts to mitigate security risks.
  • Checked and monitored exit points to prevent unauthorised departures.
  • Facilitated effective complaint management with thorough incident reports.
  • Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
  • Identified safety risks by analysing reports and camera footage.
  • Screened passengers and belongings to clear for boarding.
  • Collaborated with security teams and emergency services to resolve urgent situations.
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
  • Inspected access points for signs of tampering and secured against misuse.
  • Created hazard-free environment by reporting on building damage and irregularities.
  • Remained flexible in rapidly moving environment and adapted to developing situations.
  • Employed covert surveillance to monitor individuals and gather evidence of violations.
  • Checked ID cards and documented details in security log.
  • Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
  • Eliminated unauthorised access through effective employee and visitor screening.
  • Completed thorough incident reports, recording exact observations, occurrences and witness statements.
  • Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
  • Maintained consistent site security, enforcing rules, issuing notifications and removing violators.
  • Secured cash and valuables against on-property loss or interference during transport.
  • Worked in security control room to continuously monitor CCTV feeds.
  • Investigated alarms and incidents with rigorous evidence collection.
  • Completed regular patrols after business hours, preventing intrusions and detecting problems.
  • Kept entrances secure with consistent visitor, personnel and package screening.
  • Maintained excellent customer relations.
  • Demonstrated strong communication skills when interacting with guests from diverse backgrounds, fostering a welcoming atmosphere upon arrival.
  • Increased guest satisfaction by offering personalized recommendations for local attractions and dining options based on individual preferences.
  • Facilitated room upgrades for high-priority clients upon availability, resulting in increased guest satisfaction rates.
  • Supported smooth operations by promptly addressing guest inquiries and directing them to appropriate departments or personnel.
  • Exceeded performance benchmarks through diligent attentiveness to guest needs, garnering numerous positive reviews on various platforms.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Checked and verified photo identification prior to granting facility access.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Issued access cards to authorized personnel to monitor access points.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Security Officer

Indigo 02
London
09.2008 - 11.2010
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Security Officer

Cave Austin/Bar Cave/Mord (wine bar and nightclub)
Blackheath
11.2010 - 07.2019

Security Officer

Indigo 02
Greenwich
09.2008 - 06.2010

Education

SIA door-supervisor - Security

Thames Support UK ltd
Lewisham

Skills

Tactful communication

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Interests

Martial arts/Boxing and bodybuilding

Lifelong Martial artist and Bodybuilder.

I am a regular gym user fully qualified and experienced (I used to work in the leisure industry) and been a martial artist/ boxer/weightlifter since a child.

Timeline

Security door supervisor

Zero Degrees
08.2012 - Current

Security Officer

Cave Austin/Bar Cave/Mord (wine bar and nightclub)
11.2010 - 07.2019

Security Officer

Indigo 02
09.2008 - 11.2010

Security Officer

Indigo 02
09.2008 - 06.2010

SIA door-supervisor - Security

Thames Support UK ltd
Andrew Edwards