MD HOSSAIN
RENFREW, GLASGOW,UK
Summary
Experienced Security Door Supervisor with a proven track record at DESH BANGLA SECURITY SERVICES LTD. in Dhaka, Bangladesh. Demonstrates expertise in client relationship management, conflict resolution, and risk assessment. Skilled in access control, incident management, and security screening processes. Adept at maintaining secure environments through effective surveillance techniques and emergency response coordination. Holds SIA licence qualifications and is proficient in first aid and CPR. Committed to enhancing public safety through professional communication skills and strategic decision-making under pressure.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Door Supervisor
DESH BANGLA SECURITY SERVICES LTD.
Dhaka, Bangladesh
01.2023 - 01.2024
- Built excellent client and employee relationships by staying polite, helpful and attentive throughout service.
- Checked doors, windows and gates for signs of unauthorised entry.
- Delivered excellent customer service, assisting guests with enquiries and directions for enhanced visitor experience.
- Inspected bags and personal belongings as part of security screening processes, respecting privacy norms.
- Monitored entry and exit points, managing access for authorised personnel and visitors to maintain security.
- Maintained secure access control, monitoring visitors and completing scans to locate contraband items.
- Patrolled premises regularly, ensuring safety and security of guests and staff members.
- Dealt with challenging situations safely and professionally, demonstrating best practices to colleagues.
- Helped establish clear, relevant and successful security policies protecting assets and individuals.
- Responded promptly to incidents requiring security intervention, managing situations productively and professionally.
- Managed conflicts and altercations with professionalism, employing de-escalation techniques to resolve disputes.
Education
Master of Business Administration - MBA
University of the West of Scotland
Paisley 2025 - Current
Skills
- Customer service and support
- Conflict resolution
- Risk assessment and management
- Access control
- Incident management
- Security screening and checks
- Client relationship management
- Emergency response coordination
- Monitoring systems
- Surveillance techniques
- Team coordination
- Threat detection and response
- Professional communication skills
- Crowd control and management
- Customer interaction strategies
- SIA licence holder qualifications
- Incident reporting accuracy
- Decision making under pressure
- Public safety knowledge and practices
- First aid and CPR certification
- Security equipment usage proficiency
- Radio communication skills
- Secure environment maintenance strategies
- Fire safety knowledge and training
- event security management
- emergency evacuation procedures
- Conflict management techniques
- Retail security practices
- Health and safety awareness
- general security protocols knowledge
- general behaviour observation skills
- general physical fitness standards
- general identification checks expertise
- general body search techniques proficiency
- general bag search expertise in events
- general cpr and first aid training
- general hazard identification skills
- general premises patrol experience
- general effective decision making abilities
Languages
English
Upper Intermediate
B2
Bengali
Advanced
C1
Certification
- SIA Door Supervisor Licence Holder (Valid until 5 February 2029)
- [1019943486298743] Licence
- SIA Door Supervisor Training Completed
- CCTV Monitoring & Surveillance (Basic Knowledge)
- Health & Safety Awareness
- Basic Computer Skills (MS Word, Excel, Data Entry & other necessary tools)
Hobbies and interests
Staying physically active through regular exercise and fitness activities. Interest in learning new skills,especially in security and technology.Enjoy teamwork, meeting new people,and maintaining discipline and responsibility in daily life.
Timeline
Security Door Supervisor
DESH BANGLA SECURITY SERVICES LTD.
01.2023 - 01.2024
Master of Business Administration - MBA
University of the West of Scotland
2025 - Current