Cullen Morathota

Assisted in operations at various Nottingham venues including Rock City, Palais, Stealth, Rescue Rooms, Bodega, and Binks Yard.
Supported event management teams with logistical tasks at popular nightlife locations.
Contributed to ensuring smooth running of events through effective team collaboration.

Experienced Door Supervisor and Pit Team operative within the Trident team, responsible for maintaining public safety, managing crowd disorder risks, and delivering rapid welfare support during high-capacity music events and live entertainment venues.

• Coordinated communications during high-stress periods such as a major breach, maintaining calm and orderliness.
• Upheld security protocols for safety assurance.
• Respected all patrons whilst maintaining authority.
• Provided first aid assistance during emergencies.
• Enhance venue reputation with excellent customer service.
• Maintained orderly environment through conflict resolution skills.
• Managed queue control, resulting in smooth entry process.
• Ensured safety by monitoring and managing crowd behaviour.
• Offered help to patrons needing assistance or information.
• Created and maintained secure, safe and welcoming environment for patrons.

• Maintained spectator safety within front-of-stage pit areas during live music events and large-scale concerts.
• Responded quickly and professionally to crowd disorder, medical incidents, and welfare concerns in high-pressure environments.
• Assisted with crowd management, barrier control, and safe evacuation procedures when required.
• Monitored audience behaviour to identify potential safety hazards and prevent escalation of incidents.
• Delivered strong communication and conflict management skills while maintaining a calm and professional presence.
• Experienced working in fast-paced environments with large crowds, high noise levels, and dynamic risk factors.

• Enforced company policies consistently whilst dealing with customers and staff alike.
• Improved safety by conducting regular patrols of premises.
• Handled customer queries in a professional and friendly manner to ensure satisfaction.
• Used conflict resolution skills to diffuse tense situations.
• Assisted in emergency evacuation drills, ensuring understanding amongst staff and visitors.
• Provided first aid assistance when necessary, prioritising health and safety of all individuals present.
• Kept detailed incident reports following any issues or disruptions on site.
• Conducted thorough bag and body searches for enhanced security.
• Enforced venue policies regarding prohibited substances and activities.
• Handled ID checks using company system, managing customer access or denial in line with company policy.

• Improved team coordination with regular communication, enhancing overall safety operations.
• Reduced incidents of unrest at football matches by enforcing stadium rules strictly.
• Controlled traffic around the venue area, facilitating better crowd management.

• Upheld company reputation through professional behaviour whilst dealing with patrons.
• Assisted in first aid treatment, minimising further injuries.
• Controlled traffic around the venue area, facilitating better crowd management.
• Guided evacuees safely during fire alarms and other emergencies ensuring no casualties or panic situations.
• Directed crowds efficiently for smooth ingress and egress from venues.
• Handled minor disputes amongst spectators calmly, preventing escalation into larger conflicts.
• Maintained order during high-profile concerts to prevent accidents.