Summary
Overview
Work history
Education
Skills
References
Certification
Extra Curricular Activities
Timeline
Generic

MAI-MARIANNE AULAQI

Debden,United Kingdom

Summary

Dedicated and compassionate administrative professional with experience supporting patients in a GP setting using EMIS. Recently achieved a TQUK Level 1 Award in Mental Health Awareness, demonstrating a strong commitment to patient wellbeing. Possesses excellent communication, multitasking, and confidentiality skills. Aspiring mental health advocate with a long-term goal of progressing into clinical psychology.

Overview

6
6
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification

Work history

Receptionist in GP surgery

Freuchen Medical Centre
Harlesden, Brent
01.2025 - Current
  • Prioritised tasks during peak times ensuring smooth operation.
  • Managed patient records to ensure accuracy and confidentiality.
  • Maintained timely check-in services, noting patient arrivals for efficient appointment running.
  • Scheduled patient appointments using EMIS booking system.

Volunteer Befriender

Rethink Mental Illness
Brent, London
08.2024 - 11.2024


  • Provided emotional support for improved mental health.
  • I facilitated regular social interactions through in-person visits, phone calls, and online communication
  • Additionally, I helped to reduce isolation and foster a sense of connection and value for assigned patients in need of support.
  • Offered emotional support to the assigned patient, fostering positive mental health.

Nursery Assistant

110% People Recruitment Agency
London
05.2024 - 11.2024
  • Supported cognitive development by facilitating games, simple lessons and structured play
  • Kept children safe and secure by supervising activities and removing dangerous objects
  • Identified kids with special needs and provided additional support to develop skills and abilities
  • Cleaned toys and equipment and helped staff by maintaining safe and hygienic environment
  • Being adaptable to different nursery settings and teams, sometimes working in various locations as needed

Nursery Assistant

JBD Recruitment Agency
London
07.2022 - 12.2023
  • Encouraging children's development
  • Identifying out how to interact with young children, especially those with special needs
  • Organising childcare environment to ensure that all children have pleasant and challenging new experiences that are specific to their own interests and requirements
  • Working alongside room leaders to plan important group moments, such as eating times, story sharing, singing and rhymes, music and exercise

Store Assistant

Royal Trinity Hospice
Putney, Wandsworth
08.2019 - 09.2025
  • Front of house service
  • Maintaining product placement and replenishment
  • Ensuring smooth store operations
  • Dealing with customer queries
  • Arranged displays attractively, driving impulse purchases.

Education

Bachelor of Arts - BSC Philosophy

University of Roehampton
London, ENG

A-Levels - Applied Science, Religious Studies

Burntwood School
London, ENG

GCSEs - Maths, English Language & Literature, Religious Studies, Combined Science, Geography, ICT

Ashcroft Technology Academy
London, ENG

Skills

  • Mental Health Awareness & Sensitivity
  • Active Listening
  • Effective Patient Communication
  • Confidentiality & Data Sensitivity
  • Multitasking Under Pressure
  • Team Collaboration
  • Compassionate & Person-Centered Approach
  • Resilience & Emotional Intelligence

References

References available upon request.

Certification

TQUK Level 1 Award in Mental Health Awareness, 05/2025
Training Qualifications UK
Completed a nationally recognised course focused on increasing awareness of mental health conditions and the importance of mental well-being.

Extra Curricular Activities

Philosophy programme representative, 01/10/2021-01/12/2023:

I have been given the position of programme representative for my philosophy course at my university. This entailed me attending meetings to be a voice for my course peers. This has given me the confidence to speak about what changes should be made based on students needs.


School leadership team, 01/10/2019-03/31/2020: 

I was given the role of student leadership for my form group during my time at Burntwood Sixth Form. This has allowed me to create a voice for my fellow students and ensure that any concerns or opinions that needed highlighting to the school were heard and attended to. 


Music scholar, 1/10/2016-31/07/2017:

I was a music singing scholar for one year at Ashcroft Academy. I engaged in many music activities within the school, performing in productions and school festivals. 


STEM club, 01/10/2015-31/07/2016:

I have been offerred the opportunity to join STEM group during my time at Ashcroft Technology Academy. This enabled me bridge gaps and create links between various problems, and how many scenarios interlink with one another. What is more, this made me increase my appreciation for technology and has increased my interests.

Timeline

Receptionist in GP surgery

Freuchen Medical Centre
01.2025 - Current

Volunteer Befriender

Rethink Mental Illness
08.2024 - 11.2024

Nursery Assistant

110% People Recruitment Agency
05.2024 - 11.2024

Nursery Assistant

JBD Recruitment Agency
07.2022 - 12.2023

Store Assistant

Royal Trinity Hospice
08.2019 - 09.2025

A-Levels - Applied Science, Religious Studies

Burntwood School

GCSEs - Maths, English Language & Literature, Religious Studies, Combined Science, Geography, ICT

Ashcroft Technology Academy

Bachelor of Arts - BSC Philosophy

University of Roehampton
MAI-MARIANNE AULAQI