Evin Akyurek

• Answered incoming calls and provided assistance, ensuring efficient communication between patients and staff.
• Booked appointments and managed scheduling system to optimize patient flow.
• Coordinated transportation for patients, ensuring timely arrivals and departures.
• Assisted Turkish-speaking patients by providing translation services for clear communication.
• Assisted Turkish-speaking patients with referral appointments, providing translation support and ensuring seamless booking of their appointments.
• Assigned lab reports to appropriate doctors and ensured smooth workflow within clinic.
• Registered new patients and updated patient records accurately.
• Processed prescription requests and managed related administrative tasks.
• Managed and distributed lab reports to appropriate doctors, ensuring timely review and follow-up.
• Completed patient-related tasks assigned by doctors, including administrative follow-up and ensuring timely execution.
• Sent appointment reminder text messages to patients, ensuring they were informed and prepared for their scheduled visits.
• Printed and labelled patient samples accurately, ensuring proper documentation and identification for lab processing.
• Coordinated transport for patients attending hospital appointments, ensuring timely and reliable transportation arrangements.
• Received and processed patient report forms via email, post, or in person, providing information on wait times and associated fees.
• Welcomed patients with kindness to enhance checking in processes.
• Offered advice on additional services to best meet patient needs.
• Set up new patients within target timeframes.

• Maintained product safety by checking expiration dates regularly.

• Managed product organization and stock displays, ensuring attractive and well-maintained shelves to encourage customer interest.

• Updated pricing information, applied price changes in the system, and accurately labelled products.

• Coordinated stock replenishment by placing orders when inventory levels were low; and gained insight into customer preferences to inform stock decisions.

• Monitored store security by observing CCTV footage to prevent theft and ensure safety.

• Maintained clean and organised workspace to ensure efficient service.

• Balanced till at end of day, maintaining accurate records.

• Communicated product information to customers, driving informed purchases.

• Kept up-to-date with store promotions to provide accurate information to customers.

• Greeted each customer warmly, creating friendly shopping environment.

• Delivered excellent customer service, building strong relationships with regular customers and ensuring positive shopping experience.

• Efficiently stacked and organized products to ensure attractive and accessible store layout.
• Placed orders for out-of-stock items, maintaining inventory levels and meeting customer demand.
• Managed till, ensuring accurate transactions and providing friendly customer
  service.
• Applied product pricing and monitored price changes to ensure accuracy.
• Monitored CCTV footage to maintain store security and prevent theft.
• Maintained cleanliness of store, ensuring safe and pleasant shopping environment.

• Assisted with store cleanliness, including cleaning shoes and maintaining tidy shelves.

• Organized clothing racks to ensure a neat and visually appealing display.

• Printed and applied price labels to items, ensuring accuracy and clarity:

• Greeted customers and provided menus, ensuring a welcoming atmosphere.

• Took food and drink orders accurately and communicated them to the kitchen and bar.

• Prepared beverages such as coffee and tea, delivering them promptly to customers.

• Set up and cleared tables, maintained cleanliness of dining area, and ensured the environment was tidy and comfortable for guests.

• Served food, drinks, and desserts with a focus on customer satisfaction and attention to detail.

• Demonstrated excellent customer service skills with a positive attitude and professional demeanour at all times.