Mahima Ahmed
South Tyneside,England
Summary
Friendly, reliable, and hardworking with five years’ retail experience while balancing full-time study. Skilled in customer service, cash handling, and teamwork, I’m now fully focused on full-time opportunities. I take pride in doing my job well, enjoy helping people, and am eager to contribute, learn, and develop new skills.
Overview
5
5
years of professional experience
Work history
Customer assistant
Dunelm
North Shields , Tyne and Wear
2021.06 - Current
- Operated tills and handled cash/card payments accurately
- Provided friendly customer service face to face and over the phone
- Assisted customers with queries, product information, and stock availability
- Resolved customer issues calmly and professionally
- Maintained a clean, organised, and welcoming store environment
- Supported colleagues during busy periods, including weekends and peak times
- Balanced part-time work with full-time college and university study
Education
Access to higher education - Access to health
Tyne metropolitan college
North Shields 09.2023
Diploma of Higher Education - Teaching assistant level 3
Tyne metropolitan college
North Shields 09.2022
Diploma of Higher Education - Early years childcare level 2
Tyne metropolitan college
North Shields 09.2021
Diploma of Higher Education - Health and social care level 2
Tyne metropolitan college
North Shields 09.2020
Skills
- Customer relationship management software
- Communication excellence
- Sales persuasion
- Hard-working
- Patience and tolerance
- Customer Service
Additional Information
- This is my first year not in education, and I am fully focused on building my career through full-time work
- Looking for full-time job opportunities where I can contribute, learn, and develop
- Quick learner with a positive attitude and a willingness to take on new responsibilities