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Associate principal engineer

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Well-versed in hospitality industry with focus on providing strong customer service in fast-paced, high pressure environments. Capable of amplifying customer satisfaction through professional and friendly service. Offering strong communication skills to create a welcoming atmosphere. Ready to develop and use problem-solving, time management and customer serving skills while maintaining standards and managing high demand.

Experienced bar professional with a comprehensive understanding of bar equipment and drink recipes, ensuring time-efficient service and effective customer queuing management. Demonstrates strong knowledge of licensing laws, pub safety procedures, and health regulatory compliance, contributing to a safe and welcoming bar atmosphere. Skilled in handling customer complaints with patience and tolerance while maintaining stock rotation practices and product stocking. Career goals include further enhancing expertise in local beers and beer tap operation to deliver exceptional service.
Friendly and outgoing bar staff member with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organised mentality. .
Friendly Bartender with exceptional customer service and manual handling skills. Keep work area clean, stocked and conveniently organised at all times. Successful in delivering quality service in fast-paced environments with high-volume patrons.
Capable member of staff passionate about serving in warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and sense of humour in demanding environments. Strong history of exceptional service in hospitality establishments.

My nationality is Lithuanian, I have lived in the UK for +20 years so I can speak English fluently.
I have finished High School and College here in Great Yarmouth.
Have been working pretty much ever since.
Most of my jobs have been in hospitality.
I have had an experience in working with dogs in the dog grooming business, helping bathing the dogs which I really enjoyed.
I am a loyal friendly worker, always on time and happy to learn new things and better myself.
I have good communication skills and customer service.
Love new challenges.

Expert in providing efficient and friendly service in bustling bar environments, enhancing guest satisfaction and team collaboration.

Luca Townsend

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Floor/ Bar staff

Retail Sales Assistant

Cleaner / Front desk

Education

Bachelor of Arts - Illustration

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Floor/ Bar staff

Bachelor of Arts - Illustration

Retail Sales Assistant

Cleaner / Front desk

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