Taliah Sutton
Wolverhampton,West Midlands
Summary
Well-versed in hospitality industry with focus on providing strong customer service in fast-paced, high pressure environments. Capable of amplifying customer satisfaction through professional and friendly service. Offering strong communication skills to create a welcoming atmosphere. Ready to develop and use problem-solving, time management and customer serving skills while maintaining standards and managing high demand.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Floor/Bar staff
The Parisian
Wolverhampton, West Midlands
2023.07 - 2026.04
- Prepared beverages, ensuring consistent quality.
- Assisted in training new staff, contributing to team efficiency.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Ensured customer satisfaction by providing excellent service.
- Rotated stock regularly, reducing waste from expired products.
- Managed customer disputes effectively, preserving the business reputation.
- Checked identification to maintain legal compliance.
- Cleared counters and disposed of waste and broken glass.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
Education
GCSEs -
Aldersley High School
Wolverhampton 2019.09 - 2024.06
A-Levels -
Amethyst Sixth Form
Wolverhampton 2024.09 - 2026.06
Skills
- Handling customer complaints
- Product stocking
- Recognising underage patrons
- Bar cleaning procedures
- Basic mathematics
- Cash handling
- Customer Service
- Verbal communication
- First aid training
- Marketing and sales experience
- Strong communication
- Efficient multitasking
- Team collaboration
- Professional attitude
- Glass collection
- Organised and reliable
Certification
British Heart Foundation CPR training completed on 26/02/25
References
References available upon request.
Timeline
A-Levels -
Amethyst Sixth Form
2024.09 - 2026.06
Floor/Bar staff
The Parisian
2023.07 - 2026.04
GCSEs -
Aldersley High School
2019.09 - 2024.06