Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Taliah Sutton

Wolverhampton,West Midlands

Summary

Well-versed in hospitality industry with focus on providing strong customer service in fast-paced, high pressure environments. Capable of amplifying customer satisfaction through professional and friendly service. Offering strong communication skills to create a welcoming atmosphere. Ready to develop and use problem-solving, time management and customer serving skills while maintaining standards and managing high demand.

Overview

3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Floor/Bar staff

The Parisian
Wolverhampton, West Midlands
07.2023 - 04.2026
  • Prepared beverages, ensuring consistent quality.
  • Assisted in training new staff, contributing to team efficiency.
  • Cleaned and sanitised bar area, maintaining high standards of hygiene.
  • Ensured customer satisfaction by providing excellent service.
  • Rotated stock regularly, reducing waste from expired products.
  • Managed customer disputes effectively, preserving the business reputation.
  • Checked identification to maintain legal compliance.
  • Cleared counters and disposed of waste and broken glass.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.

Education

GCSEs -

Aldersley High School
Wolverhampton
09.2019 - 06.2024

A-Levels -

Amethyst Sixth Form
Wolverhampton
09.2024 - 06.2026

Skills

  • Handling customer complaints
  • Product stocking
  • Recognising underage patrons
  • Bar cleaning procedures
  • Basic mathematics
  • Cash handling
  • Customer Service
  • Verbal communication
  • First aid training
  • Marketing and sales experience
  • Strong communication
  • Efficient multitasking
  • Team collaboration
  • Professional attitude
  • Glass collection
  • Organised and reliable

Certification

British Heart Foundation CPR training completed on 26/02/25

References

References available upon request.

Timeline

A-Levels -

Amethyst Sixth Form
09.2024 - 06.2026

Floor/Bar staff

The Parisian
07.2023 - 04.2026

GCSEs -

Aldersley High School
09.2019 - 06.2024
Taliah Sutton