Lola Collins
Hemel Hempstead
Summary
Experienced waitress with a strong background in customer service and barista skills, currently employed at Make Believe Café. Demonstrates exceptional multitasking abilities and teamwork, ensuring high-quality service in fast-paced environments. Proven reliability and safety vigilance from previous roles as a school cleaner and babysitter, maintaining cleanliness standards and fostering safe environments for children.
Overview
4
4
years of professional experience
Work History
Waitress
Make Believe Café
Berkhamstead
09.2025 - Current
- Prepared and served coffee, espresso drinks and soft drinks.
- Delivered quality food and beverage service
- Served customers and handled orders in a fast-paced environment
- Operated till and processed payments
- Maintained cleanliness and hygiene standards
- Worked effectively during busy shifts
- Facilitated a welcoming atmosphere, engaging in friendly conversation with guests to enhance their dining experience.
- Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
- Advised on menu options based on allergies and preferences.
School Cleaner
Little Acorns Day Nursery
Hemel Hempstead
08.2025 - Current
- Swept, vacuumed, polished and mopped hard floors within establishment.
- Deep cleaned bathrooms, including toilets, sinks and floors, as well as replenishing stock.
- Followed cleaning checklists to match quality specifications for each space.
- Carried out all clearing requests required by managers, including spillages, stains and other mess.
- Maintained high standards of cleanliness and hygiene in classrooms, providing a safe environment for nursery aged children
- Upheld health and safety standards when handling and using chemicals.
- Polished glass and mirrors in private and public spaces.
- Used wide variety of cleaning equipment to carry out tasks, including hoovers, mops, dusters and other cleaning tools.
- Disinfected bathroom and kitchen spaces for impeccable sanitation standards.
- Cleared public areas of obstructions to reduce accident risks.
Babysitter
Private families
Hemel Hempstead
01.2022 - 01.2026
- Cared for children aged 2–10
- Planned safe and engaging activities
- Highly trusted for reliability and safety awareness
- Entertained children with games, stories and age-appropriate films.
- Organised children's rooms and play areas to keep environments tidy, safe, and conducive to play.
- Maintained open and effective communication with parents, providing updates on children's wellbeing and progress.
- Facilitated outdoor activities and outings to parks and playgrounds, promoting physical activity and socialisation.
Clubhouse Assistant
Local Sports Club
Kings Langley
01.2024 - 08.2024
- Prepared and served food and drinks, ensuring customer satisfaction on match days
- Handled payments and maintained clean service areas to enhance customer experience
- Collaborated with team members to provide efficient service in a fast-paced environment
- Maintained clean, safe working environments to eliminate accident risks.
Education
GCSEs - English, Maths, Science, PE, Food Studies, RE, Geography
John F Kennedy Catholic School
Hemel Hempstead09-2025
John F Kennedy 6th Form
Hemel HempsteadSkills
- Table serving
- Barista experience
- Customer service
- Customer communication
- Team collaboration
- Teamwork
- Multitasking
- Reliability and punctuality
- Physical fitness
- Safety vigilance
- Calmness under pressure
- Patience under pressure
- Composed under pressure
Hobbies and Interests
Confident swimmer, strong stamina, Willing to complete NPLQ and First Aid training, Flexible availability, References available on request.
Member of the senior school netball team
Timeline
Waitress
Make Believe Café
09.2025 - Current
School Cleaner
Little Acorns Day Nursery
08.2025 - Current
Clubhouse Assistant
Local Sports Club
01.2024 - 08.2024
Babysitter
Private families
01.2022 - 01.2026
GCSEs - English, Maths, Science, PE, Food Studies, RE, Geography
John F Kennedy Catholic School
John F Kennedy 6th Form