Lloyd Evans
Lyme Regis,Dorset
Summary
Dedicated professional with extensive expertise in stock replenishment, payment processing, and product display tactics. Demonstrates exceptional product knowledge and excels in client relationship building, ensuring outstanding customer service and customer retention. Proficient in time efficiency, stocktaking, effective delegation, and accurate money handling. Skilled in executing product promotions and risk assessment to drive sales and enhance customer satisfaction. Career goal includes leveraging skills to contribute to a dynamic retail environment while continuously improving operational efficiency.
Hardworking Customer Sales Assistant known for creating positive customer experiences and driving sales growth. Skilled in upselling products and maintaining high customer satisfaction levels. Regularly recognised for contributing to increased store revenue through exceptional customer service.
Overview
39
39
years of professional experience
Work History
Customer Sales assistant
Tesco
Lyme Regis, Dorset
03.1997 - 06.2024
- Operated cash registers with accuracy and processed cash and card transactions.
- Interacted and engaged with customers, providing guidance and expert advice to influence purchase decisions.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Ensured compliance with health and safety regulations within the retail environment.
- Helped customers obtain specialised help for refunds and exchanges.
- Provided friendly, engaging and professional retail service to [Number]+ customers per shift.
- Tagged products quickly and accurately with price tags and stickers.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Boosted product sales by offering selection guidance to customers.
- Stocked, replenished and organised shelves to ensure consistent levels of product availability.
- Executed visual merchandising displays to increase product appeal.
- Built rapport with new and existing customers to boost client retention.
- Oriented new staff members, fostering a supportive team atmosphere.
- Increased customer satisfaction with prompt complaint resolution.
Pizza chef
Pizzaland
London, London
05.1985 - 10.1996
- Worked fast and accurately to meet customer needs and service goals.
- Fried chicken, fish and potatoes to make different fast food dishes.
- Contributed to team efforts in achieving daily targets without compromising on quality or service speed.
- Upheld strict hygiene standards whilst preparing food, ensuring safe consumption for guests.
- Demonstrated consistent quality control by maintaining high standards in pizza preparation.
- Assessed food quality before serving customers to meet high-quality standards.
- Enhanced customer satisfaction by delivering well-presented and tasty pizzas.
- Prepared ingredients before busy period based on expected customer levels.
- Handled customer complaints using quick decision-making to resolve issues.
- Excelled at creating thin crust pizzas, becoming a favourite amongst regular patrons.
- Stayed up-to-date on fast food menu changes to answer customer ingredient and portion questions.
- Followed precise recipes faithfully, maintaining consistency across all dishes served.
- Collaborated closely with kitchen staff for smooth operation during peak hours.
- Created an array of unique pizzas for diversifying the restaurant's offering.
Education
Bachelor of Arts - English
Roehampton University
London 06/1988 - 06/1992
Skills
- Stock replenishment
- Payment Processing
- Product display tactics
- Product knowledge
- Client relationship building
- Time efficiency
- Stocktaking
- Effective delegation
- Customer retention tactics
- Accurate money handling
- Product promotions
- Promotion execution
- Risk Assessment
- Cash handling
- Outstanding customer service
Affiliations
- Poetr, Literature and history
Accomplishments
City and Guild Cooking for the catering Industry
Timeline
Customer Sales assistant
Tesco
03.1997 - 06.2024
Pizza chef
Pizzaland
05.1985 - 10.1996
Bachelor of Arts - English
Roehampton University
06/1988 - 06/1992
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