Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Sophia Hickey

Rayleigh,Essex

Summary

Dedicated student seeking flexible retail position.

Ready for practical experience and enthusiastic about helping others.

Prepared to learn and support team

Overview

2
2
years of professional experience

Work history

Customer sales assistant

Hickeys DIY
Rayleigh, Essex
01.2024 - Current
  • Maintained clean and organised workspace to ensure efficient service.
  • Greeted each customer warmly, creating a friendly shopping environment.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Took initiative in restocking shelves during downtime, enhancing product availability.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Assisted customers with product selection to ensure satisfaction.
  • Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.

Education

BTEC Level 2 - Business

Seevic USP College
Thundersley, Essex
09/2025 -

Skills

  • Customer Service
  • Digital cash register operation
  • Patience and composure
  • Attention to Detail
  • Visual merchandising
  • Stock replenishment

Affiliations

  • I love Dancing ( Tap/Ballet and Modern) and have been doing this since I was 3 years old.
  • I regularly go to the gym which I enjoy outside of college.

Timeline

Customer sales assistant

Hickeys DIY
01.2024 - Current

BTEC Level 2 - Business

Seevic USP College
09/2025 -
Sophia Hickey