Sophia Hickey
Rayleigh,Essex
Summary
Dedicated student seeking flexible retail position.
Ready for practical experience and enthusiastic about helping others.
Prepared to learn and support team
Overview
2
2
years of professional experience
Work history
Customer sales assistant
Hickeys DIY
Rayleigh, Essex
2024.01 - Current
- Maintained clean and organised workspace to ensure efficient service.
- Greeted each customer warmly, creating a friendly shopping environment.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Assisted customers with product selection to ensure satisfaction.
- Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
Education
BTEC Level 2 - Business
Seevic USP College
Thundersley, Essex 09/2025 -
Skills
- Customer Service
- Digital cash register operation
- Patience and composure
- Attention to Detail
- Visual merchandising
- Stock replenishment
Affiliations
- I love Dancing ( Tap/Ballet and Modern) and have been doing this since I was 3 years old.
- I regularly go to the gym which I enjoy outside of college.
Timeline
Customer sales assistant
Hickeys DIY
2024.01 - Current
BTEC Level 2 - Business
Seevic USP College
09/2025 -