Liam Chen
Corby,Northamptonshire
Summary
A results-driven professional with a strong foundation in active learning and decision-making prowess. Demonstrates exceptional skills in customer feedback gathering, technical equipment usage, and financial transactions handling. Known for time management efficiency and adept at complaint resolution with excellent telephone etiquette. Committed to leveraging these competencies to enhance organisational success and customer satisfaction.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work history
Counter staff member
New King Hong
Corby, Northamptonshire
2022.09 - 2026.05
- Upheld company standards whilst dealing with customers' complaints.
- Processed payments quickly, enhancing the shopping experience for customers.
- Coordinated effectively with team members for efficient workflow.
- Welcomed customers warmly on arrival to create a friendly environment.
- Collaborated with team members to ensure smooth operations.
- Provided product information to customers, ensuring informed decisions.
- Ensured seamless checkout experience by efficiently handling transactions.
Education
National Extended Diploma - Mechanical Engineering
2024.09 - 2025.06
Bachelor of Science - Foundational Engineering and Physical Sciences
2025.09 -
Skills
- Active learning approach
- Decision-Making prowess
- Customer feedback gathering
- Technical equipment usage
- Financial transactions handling
- Time management efficiency
- Complaint resolution
- Telephone etiquette
Affiliations
- Speed Cubing
- Music
Languages
Chinese (Mandarin)
Intermediate
Timeline
University of Nottingham - Bachelor of Science, Foundational Engineering and Physical Sciences
2025.09 -
Northampton College - National Extended Diploma, Mechanical Engineering
2024.09 - 2025.06
Counter staff member - New King Hong
2022.09 - 2026.05