Counter Staff
Spicy Wok
Saltcoats , North Ayrshire
2025.11 - 2026.02
- Managed high-pressure situations gracefully; ensured customer satisfaction.
- Upheld company standards whilst dealing with customers' complaints.
- Offered relevant recommendations to customers, increasing overall sales.
- Handled cash transactions accurately for financial integrity.
- Maintained clean and organised counter area for improved efficiency.
- Completed end-of-day cash reconciliation accurately, maintaining financial accountability.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Followed health and safety standards to protect customers from illness and cross-contamination.
- Stocked counters, refrigerators and food service bars with fresh supplies.
- Called out ready-to-go orders, checking customers' receipts to minimise errors.
- Maintained, organised and cleaned customer areas, efficiently completing daily recovery checklists.
- Checked notes carefully to spot counterfeit currency.
- Delivered outstanding customer care with proactive sales and listening skills.
- Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.