Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Leigh Buick

Greenock,Inverclyde

Summary

A dedicated professional with strong decision-making competence and proactive problem-solving abilities. Demonstrates excellent customer service and communication skills, complemented by a warm, welcoming, and approachable personality. Skilled in maintaining client confidentiality procedures, facility cleaning, and organisation tasks while remaining calm under pressure. A flexible and effective team player committed to delivering high-quality results in dynamic environments.


I am a friendly and customer-focused individual with strong communication skills and knack for multi-tasking in busy environments. Demonstrates proficiency in handling administrative tasks and delivering exceptional customer service. Ready to contribute to positive and welcoming atmosphere in the spa receptionist role.

Overview

22
22
years of professional experience
1
1
Certification

Work history

Counter Staff Member

Aldos Restaurant
Greenock
02.2000 - 11.2003
  • Maintained clean and organised counter area for improved efficiency.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Placed orders for new stock when necessary, avoiding shortages.
  • Conducted regular checks on expiry dates of products, avoiding sale of outdated items.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.

Sales Manager

Domani Clothing
Greenock
02.2002 - 09.2009
  • Greeting & assisting customers entering the store
  • Stock control & management
  • Stocking Shelves & merchandising stock
  • Window displays
  • Visiting wholesales & placing orders for stock
  • Dealing with customer enquiries & complaints
  • processing cash/card payments & cashing up
  • Key holder, responsible for opening & closing store

Domestic assistant

Trust Housing
Greenock, Inverclyde
09.2019 - 09.2021
  • Adjusted cleaning techniques based on specific surface materials for optimal results.
  • Adhere to health & safety regulations.
  • Review and organise stock.
  • Handled delicate materials carefully when cleaning, preserving the longevity and quality of items around the building.
  • Took initiative in identifying improvement opportunities within tasks.
  • Maintained cleanliness of living areas by performing daily housekeeping tasks.
  • Created a welcoming atmosphere by setting tables for mealtimes.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Provided secure environments for residents and staff, practising safe systems of work and strictly adhering to COSHH regulations.
  • Participate in team meetings.
  • Respect individual tenant rights,
  • Adhere to policies & procedures the association.
  • When required have responsibility for the building & respond to emergency situations.

Sales assistant

Aelia UK Ltd Duty Free Shop, Glasgow Airport
Paisley, Renfrewshire
05.2015 - 01.2017
  • Managed till operations smoothly, reducing waiting time for customers.
  • Utilised excellent communication skills to provide detailed product information.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Trained new staff members, fostering a supportive working environment.
  • Built strong relationships with regular customers for repeat business.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Processed returned or exchanged items and provided refunds to customers.
  • Designed visually pleasing in-store and window displays to increase footfall.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Cash management involving transactions with foreign currency.
  • Opening & closing the shop & daily banking.

Education

SCQF Level 6 - NC Early Education & Childcare

West College Scotland
Greenock, Inverclyde
08/2017 - 08/2018

GCSEs - Standard Grades

Notre Dame High School
Greenock, Inverclyde
08/1994 - 08/2018

Skills

  • Decision-Making competence
  • Can use initiative
  • Pro active problem solving
  • Excellent customer service & communication skills
  • Warn welcoming approachable personality
  • Flexibility
  • Effective team player
  • Knowledge in client confidentiality procedures
  • Facility cleaning
  • Calm under pressure
  • Organisation skills

Certification

Driving Licence

Elementry Food Hygine certificate 2018

Timeline

Domestic assistant

Trust Housing
09.2019 - 09.2021

Sales assistant

Aelia UK Ltd Duty Free Shop, Glasgow Airport
05.2015 - 01.2017

Sales Manager

Domani Clothing
02.2002 - 09.2009

Counter Staff Member

Aldos Restaurant
02.2000 - 11.2003

SCQF Level 6 - NC Early Education & Childcare

West College Scotland
08/2017 - 08/2018

GCSEs - Standard Grades

Notre Dame High School
08/1994 - 08/2018

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Leigh Buick