Keitija Knutova
Colwyn Bay,Conwy
Summary
Dedicated professional with a strong foundation in motivational teaching approaches and discipline enforcement, complemented by inclusive teaching styles. Demonstrates exceptional patience and composure, ensuring effective customer service and retail awareness. Proficient in cash handling, change giving, and maintaining attention to detail under pressure. Committed to health and safety compliance, with responsibility for equipment care and floor cleaning. Aspires to leverage skills in adaptable environments while maintaining high standards of service excellence.
Overview
3
3
Languages
1
1
Certification
Work history
Counter staff member
James' Fish Bar
Colwyn Bay, Conwy
- Achieved customer satisfaction by delivering prompt and accurate service, addressing needs efficiently.
- Handled cash transactions accurately for financial integrity.
- Addressed all customer queries promptly, fostering customer trust.
- Handled high-pressure situations calmly, maintaining customer satisfaction during peak times. ensured customer satisfaction.
- Improved operational effectiveness through organised counter space, facilitating smoother customer interactions.
- Provided product information to customers, ensuring informed decisions.
- Coordinated effectively with team members for efficient workflow.
- Upheld company standards whilst dealing with customers' complaints.
Freelance Dance Teacher
self employed
Colwyn Bay, Conwy
- Delivered engaging lessons that encouraged participation from all pupils.
- Fostered a positive learning environment with a focus on creativity and self-expression.
- Developed comprehensive lesson plans to improve student performance.
- Tailored lesson plans based on each student's abilities and progress rate.
- Gave personalised feedback to help individuals improve performance and identify areas for further practice.
- Provided additional support outside of class hours to assist struggling students.
- Promoted health and safety in all dance classes, reducing risk of injury.
- Prepared pupils for local dance competitions, boosting their public performance confidence.
Education
GCSEs - Music A*, Drama A, Art A, Maths A, Science AA, English A, Welsh lit A
Ysgol y Creuddyn
Penrhyn BaySkills
- Cash handling
- Customer Service
- Attention to Detail
- Health and Safety Compliance
- Compliant with instructions
- Floor cleaning
- Adaptable under pressure
- Patience and composure
- Motivational teaching approach
- Inclusive teaching style
- Behavioural support
- Discipline enforcement
- Sweeping
- Punctual
- Works well independently
- Creativity cultivation
- School event coordination
- Second language teaching
Languages
English
Fluent
Welsh
Fluent
Latvian
Native
Certification
Distinction in Grade 8 piano.
Timeline
Counter staff member
James' Fish Bar
Freelance Dance Teacher
self employed
GCSEs - Music A*, Drama A, Art A, Maths A, Science AA, English A, Welsh lit A
Ysgol y Creuddyn