Liam Bushell-Chapman
Aldershot
Summary
A calm, reliable and adaptable professional with over [x] years' experience in mentoring, supervision, and team support roles. My background in the Armed Forces and automotive industry has given me strong skills in communication, problem-solving and supporting others to achieve their best. I thrive in fast-paced, people-focussed environments and have delivered training, support, and hands-on guidance to colleagues of all levels.
I am now seeking to apply these transferrable skills in a school setting as a Learning Support Assistant, where I can make a positive impact on children's learning, development and wellbeing.
Overview
20
20
years of professional experience
Work history
Vehicle Technician
Lookers Audi
Farnborough, Hampshire
12.2024 - Current
- Assisted customers in understanding vehicle issues, enhancing customer relationships.
- Conducted comprehensive diagnostic tests for identifying mechanical faults.
- Used advanced diagnostic equipment to detect electrical issues accurately and efficiently.
- Collaborated effectively with team members, facilitating efficient work flow in the garage.
- Carried out full technical and diagnostic tests to assess vehicle issues and provide best-possible resolutions.
- Documented work logs and repairs to maintain accurate records.
- Protected against accidents by carefully handling tools and chemicals.
- Upheld stringent health and safety regulations for continued compliance with legislation.
Technician
Group 1 Ford
Farnborough, Hampshire
07.2023 - 12.2024
- Investigate and diagnose faults, reporting findings to the Workshop Controller/Foreman.
- Interpret repair order instructions and technical instructional information.
- Plan work and order parts to ensure vehicles are ready when promised, in line with Customer Handling Standards.
- Carry out all servicing and repairs to a high standard with an effective use of time and in line with Customer Handling Standards.
- Liaise and communicate with Workshop Controller/Foreman on repairs needing specialist skills, additional work, difficulties, etc.
- Sign off work as it is completed and pass to Workshop Controller/Foreman for testing.
- Liaise with Service Advisors regarding work carried out, to be communicated to the customer. Speak to customers where required.
- As required, carry out additional duties, e.g. PDIs, IDS diagnostic checks, electrical repairs, fit accessories.
MOT Tester
HM Forces
Aldershot, Hampshire
08.2015 - 08.2023
- Ensured vehicle fleet consisting of over 200 platforms remained at a minimum of 80% availability.
- Inspected mechanical components to identify issues and determine proper corrective actions.
- Restored equipment to operational condition by removing and replacing or repairing components.
- Tested functionality of complex components, verifying operation according to specifications.
- Conducted planned maintenance to prevent equipment outages.
- Monitored field safety standards and kept procedures in line with optimal approaches for mechanical inspection, maintenance and repair.
- Tested systems and compiled data to inform design process and guide changes.
- Optimised equipment layouts for target efficiency, performance, or functionality goals.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Reached high-quality standards through audits and testing.
- Prepared strategic planning to realise Regimental vision.
- Streamlined processes to achieve efficiencies and cost savings.
- Developed diligent staff training and mentorship programmes, incentivising accomplished new starters to contribute to positive team results.
Vehicle Maintenance Supervisor
HM Forces
Newcastle upon Tyne, Northumberland
08.2013 - 08.2015
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Managed staff rotas, planning workloads effectively and strategically.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Offered instruction, coaching and motivation for enhanced team morale.
- Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
- Collaborated with multidisciplinary teams to deliver projects and uphold company standards.
- Resolved reported vehicle issues effectively, achieving high customer satisfaction rate.
Vehicle Mechanic
HM Armed Forces
Aldershot, Hampshire
01.2006 - 07.2013
Education
ADR - ADR (Dangerous Goods)
Scottish Qualifications Authority
Aldershot12.2022
NVQ Level 3 - Engineering Maintenance (Mechanical)
Excellence, Achievement And Learning Limited
Newcastle09.2014
NVQ Level 3 - Engineering - Military Vehicles
City & Guilds
Bordon07.2013
Skills
- Well-developed interpersonal and communication skills, across a wide range of personas
- Adapted to working in high pressure, demanding environments against set targets and deadlines
- Excellent organisation skills and ability to prioritise workload
- Leadership and ability to negotiate and influence
- Team work and collaboration, ensuring staff work towards shared goals
- Resilient and adaptable to change
- Able to solve problems, make effective decisions and offer creative solutions
- Calm and confident approach to working within teams and autonomously
- Methodical problem solving, proficient with diagrammatic approaches?
Timeline
Vehicle Technician
Lookers Audi
12.2024 - Current
Technician
Group 1 Ford
07.2023 - 12.2024
MOT Tester
HM Forces
08.2015 - 08.2023
Vehicle Maintenance Supervisor
HM Forces
08.2013 - 08.2015
Vehicle Mechanic
HM Armed Forces
01.2006 - 07.2013
ADR - ADR (Dangerous Goods)
Scottish Qualifications Authority
NVQ Level 3 - Engineering Maintenance (Mechanical)
Excellence, Achievement And Learning Limited
NVQ Level 3 - Engineering - Military Vehicles
City & Guilds
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