Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Ella Parry

Aldershot

Summary

Motivated and customer-focused professional with a background in retail, hospitality, and administrative support. Passionate about the travel and tourism industry, with proven experience in customer-facing roles that demand strong communication, attention to detail, and a positive attitude. A fast learner who thrives in dynamic, fast-paced environments and enjoys engaging with people from all walks of life. Now seeking a full-time or part-time role within the travel, tourism, or hospitality sector.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Post Office Manager and Sales Assistant

Costcutter featuring Wine Rack
Bramley
02.2025 - 08.2025
  • Delivering outstanding customer service in a busy retail environment
  • Trained to operate both retail tills and Post Office systems
  • Managing stock replenishment and shelf organisation
  • Responsible for store closing and securing premises

Sales Assistant

Decathlon
Farnborough
09.2020 - 11.2020
  • Supported customers with product advice in a high-volume sports store
  • Managed stock levels, deliveries, and visual merchandising
  • Provided efficient checkout service and cash handling

Customer Assistant

Tesco Express
Ash Vale
11.2019 - 05.2020
  • Assisted customers with queries and transactions
  • Managed stock replenishment and seasonal product displays
  • Used creative initiative for merchandising aligned to target audience

Shop Assistant

Trespass
Farnborough
07.2019 - 11.2019
  • Delivered excellent customer service and sales support
  • Trained in point-of-sale operations and cash handling
  • Took part in seasonal display changes and window dressing

Hospitality Staff (Event Waitress)

Profiles Personnel
Farnham
02.2019 - 04.2019
  • Waitressed at weddings, stadium events, and private functions
  • Managed multiple orders and delivered food & drinks professionally
  • Maintained high standards of cleanliness and guest service

Office Administrator

SKC-Universal
05.2018 - 08.2018
  • Created and issued invoices; processed supplier payments
  • Managed expense receipts and general office paperwork

Education

Level 2 BTEC - Travel and Tourism

Farnborough College of Technology
10.2019 - 06.2020

GCSE & BTEC Qualifications - English Language, English Literature, Mathematics, Biology, Physics, Chemistry, Food Technology Practical, Food Technology Theory, Child Development, Physical Education, Geography

The Wavell School
01.2014 - 01.2019

Skills

  • Excellent Customer Service
  • Strong Communication & Interpersonal Skills
  • Team Collaboration & Independent Working
  • Retail Sales & Visual Merchandising
  • Fast Learner with Adaptability
  • Cash Handling & Till Operations
  • High Attention to Detail
  • Time Management & Reliability

Certification

Professional Care Training Courses: Safeguarding and Basic First Aid Completed various certified courses relevant to the health and social care sector, focusing on safety, patient support, and medication handling.

Timeline

Post Office Manager and Sales Assistant

Costcutter featuring Wine Rack
02.2025 - 08.2025

Sales Assistant

Decathlon
09.2020 - 11.2020

Customer Assistant

Tesco Express
11.2019 - 05.2020

Level 2 BTEC - Travel and Tourism

Farnborough College of Technology
10.2019 - 06.2020

Shop Assistant

Trespass
07.2019 - 11.2019

Hospitality Staff (Event Waitress)

Profiles Personnel
02.2019 - 04.2019

Office Administrator

SKC-Universal
05.2018 - 08.2018

GCSE & BTEC Qualifications - English Language, English Literature, Mathematics, Biology, Physics, Chemistry, Food Technology Practical, Food Technology Theory, Child Development, Physical Education, Geography

The Wavell School
01.2014 - 01.2019

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Ella Parry