LEO DALE
Ash Vale,Hampshire
Summary
Business studies completed with a focus on practical skills and enjoyment of the subject matter. Proven experience in upselling indicates a strong aptitude for sales and marketing roles. Engaged in online sales courses to further develop expertise in the field. Ready to apply knowledge and skills in a professional setting.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work history
Waiter bartender
Greene King
Ash Vale, Surrey
2025.10 - Current
- Enhanced customer experience through attentive service and in-depth product knowledge, resulting in increased customer satisfaction.
- Engaged in effective upselling, to maximize number of items sold.
- Maintained professional demeanour during peak hours to ensure smooth operations.
- Catered special events professionally, enhancing the overall guest experience.
- Rotated bar stock regularly during shifts to ensure product freshness.
- Complied with all health and safety regulations diligently, ensuring safe work practices at all times.
Jump Crew
JumpIn Camberley
Camberley
2024.02 - 2025.08
- Handled high-pressure situations calmly providing solutions promptly.
- Warmly greeted customers and proactively reduced wait times.
- Resolved customer questions, concerns, and complaints to enhance satisfaction.
- Provided friendly and accurate service to ensure a positive customer experience.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Used fryers, grills, and microwaves while following safety guidelines.
Christmas Sales Assistant
Menkind Camberley
Camberley
2024.12 - 2025.01
- Achieved weekly sales targets through focused customer service and effective selling techniques.
- Demonstrated product usage and features to customers.
- Collaborated with team members for smooth running of store operations during peak times.
- Tagged products promptly and accurately to ensure clear pricing for customer purchases.
- Unpacked and sorted deliveries to enhance product availability for customers.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
Education
Diploma - Sport
6th Form College Farnborough
Farnborough 2023.09 - 2025.05
8 GCSEs - Triple Award Science, Maths, English, French, Geography, WJEC in Catering and Hospitality
Sandhurst School
Sandhurst 2018.09 - 2023.06
A-Levels - Business
6th Form Farnborough
Farnborough, Hampshire 2023.09 - 2025.05
Skills
- Successful up-selling
- Sales target achievement
- Cash handling
- Stock control
- Effective listening
- Complaint handling
ADDITIONAL INFORMATION
- Technical Skills: Active listening, Teamwork, Leadership, Cash handling
- Volunteering: As part of my Bronze Duke Of Edinburgh award, I volunteered for a cooking club at school, where I assisted with teaching students catering skills
- Young Leader: I was a 'Young Leader at Scouts, whereby I had responsibility for groups of scouts, led activities and ensured the safety of participants
Affiliations
- Social media
- Fashion
Accomplishments
The sport diploma came with a coaching certificate.
References
References available upon request.
Timeline
Waiter bartender
Greene King
2025.10 - Current
Christmas Sales Assistant
Menkind Camberley
2024.12 - 2025.01
Jump Crew
JumpIn Camberley
2024.02 - 2025.08
Diploma - Sport
6th Form College Farnborough
2023.09 - 2025.05
A-Levels - Business
6th Form Farnborough
2023.09 - 2025.05
8 GCSEs - Triple Award Science, Maths, English, French, Geography, WJEC in Catering and Hospitality
Sandhurst School
2018.09 - 2023.06