Summary
Overview
Work history
Education
Skills
Volunteering
Timeline
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Emily De Bruijn

Portsmouth,Hampshire

Summary

Current undergraduate student in Forensic Psychology with excellent academic records. I am a highly motivated individual with extensive experience in hospitality and retail. Using the skills gained through experience in learning and the workplace, I will bring immediate value and strength, while developing my current skills further.

Overview

3
3
years of professional experience

Work history

Waiter

The Poplars
Trowbridge, Wiltshire
06.2024 - Current
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Completed side duties such as refilling condiments, contributing to an organised workplace.
  • Mitigated complaints effectively by empathetically listening and offering solutions.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.

Retail sales associate

T.H. Baker
Portsmouth, Hampshire
12.2024 - 01.2025
  • Provided product knowledge to customers for informed purchases.
  • Facilitated a smooth checkout process, reducing wait times for customers.
  • Working in a temporary position, and therefore learning new skills quickly and adapting to new environments efficiently.

Waiter and Bartender

The Swan Hotel
Bradford-on-Avon, Wiltshire
01.2023 - 09.2023
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Explained dish components clearly to inform customers' decisions.
  • Managed table settings for optimal dining experience.
  • Working with mangers to train new employees.

Education

Bachelor of Science - Forensic Psychology

University of Portsmouth
Portsmouth
09.2023 -

A-Levels - Psychology, Biology, English Literature

St Laurence School
Bradford-on-Avon, Wiltshire
09.2021 - 06.2023

GCSEs - 9 GCSEs Pass Grades- including all core subjects.

Sheldon School
Chippenham, Wiltshire
09.2020 - 06.2021

Skills

  • Patient and calm nature
  • Friendly disposition
  • Teamwork
  • Reliable and punctual
  • Excellent time management
  • Good communication skills with colleagues and customers
  • Public speaking
  • Hygiene standards adherence
  • Alcohol service etiquette and bar-trained
  • Ability to quickly adapt and learn in new environments
  • Technical product understanding
  • Strong empathy
  • Strategic selling techniques
  • Successful up-selling

Volunteering

Deputy Head Girl 

Sep 2020- Jun 2021 

 Working closely with the staff and prefects to create a productive and safe learning environment despite the turmoil of the pandemic. I demonstrated excellent public speaking and leadership skills throughout this role. 


Charity Work 

Mar 2016- Sep 2021

I worked closely with Dorothy House Hospice Care over a number of years to bring awareness and education towards teenagers grieving parents. As part of this, I took part in TV and media interviews as well as creating manifestos for schools. I worked hard for something I was passionate about and aimed to support other people via communication, honesty and kindness. 

Timeline

Retail sales associate

T.H. Baker
12.2024 - 01.2025

Waiter

The Poplars
06.2024 - Current

Bachelor of Science - Forensic Psychology

University of Portsmouth
09.2023 -

Waiter and Bartender

The Swan Hotel
01.2023 - 09.2023

A-Levels - Psychology, Biology, English Literature

St Laurence School
09.2021 - 06.2023

GCSEs - 9 GCSEs Pass Grades- including all core subjects.

Sheldon School
09.2020 - 06.2021
Emily De Bruijn