Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Benjamin Litchfield

Good Easter,Devon

Summary

I am a dedicated and hardworking individual who consistently demonstrates reliability by showing up on time for all commitments. My strong work ethic is evident in my ability to handle tasks efficiently and effectively. Additionally, I have excellent customer service skills, which allow me to interact positively with clients, address their needs, and ensure their satisfaction. My commitment to maintaining a professional in all interactions further highlights my capability to contribute positively to any team or organisation.


I am a self-motivated individual offering excellent skills in guest relations and upselling products and services.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work History

Waiter

Toby Carvery
Exeter, Devon
09.2023 - Current
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Managed table settings for optimal dining experience.
  • Maintained excellent level of service in busy and demanding environment.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Delivered excellent customer service through friendly and polite interaction.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Upsold more than 30 specific items in one day, increasing sales by 10% that month.

Waiter

Typyedong
Exeter, Devon
11.2022 - 05.2023

Education

BTEC Level 3 - Public services

Exeter College
Exeter
09.2023 - 11.2024

GCSEs - English

St Peters C of E Aided school
Exeter
03.2023 - 05.2023

GCSEs - Maths

St Peters C of E Aided school
Exeter
03.2023 - 05.2023

Skills

  • Patient and calm nature
  • Service mindedness
  • Customer Service
  • Payment Processing
  • Positive and approachable
  • Clear communication
  • Successful up-selling
  • Customer interests
  • Positive outlook
  • Patience and composure
  • Calm under pressure
  • Conflict Resolution
  • Brand awareness
  • Product knowledge
  • Punctuality and reliability

Custom

References available upon request.

Timeline

Waiter

Toby Carvery
09.2023 - Current

BTEC Level 3 - Public services

Exeter College
09.2023 - 11.2024

GCSEs - English

St Peters C of E Aided school
03.2023 - 05.2023

GCSEs - Maths

St Peters C of E Aided school
03.2023 - 05.2023

Waiter

Typyedong
11.2022 - 05.2023
Benjamin Litchfield