Leah Pinter
Doncaster
Summary
I have over two years of experience working at Vue Cinema, where I began as a Customer Assistant and was subsequently promoted to Team Leader. In this role, I developed strong leadership, communication, and problem-solving skills while overseeing daily operations, supporting team members, and ensuring a high standard of customer service. In this role I have taken on the responsibility of requiting new staff. My time at Vue has equipped me with valuable experience in a fast-paced, customer-focused environment, along with a strong ability to manage responsibilities and contribute effectively to a team.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Team leader
Vue Cinemas
Leeds
09.2024 - Current
- Developed strategies for improved performance level across the team.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Undertook end-of-day cashing up duties, ensured accurate financial records.
- Supported HR department in recruiting efforts, enhancing company workforce quality.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Customer assistant
Vue Cinemas
Leeds
11.2022 - 09.2024
- Supported colleagues in various tasks, promoting teamwork spirit.
- Displayed excellent teamwork skills, contributing positively to team dynamics.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Education
GCSEs -
Don Valley Academy
Doncaster 09.2014 - 06.2019
A-Levels -
Don Valley Academy
Doncaster 09.2019 - 06.2021
Bachelor of Arts - Primary Education
Leeds Trinity University
Leeds 09.2021 - 06.2024
Skills
- Leadership proficiency
- Stock management
- Crisis handling
- Hiring and staffing
- Calm under pressure
- Problem-solving
- Communication skills
- Dedicated and motivated to development
Certification
- First Aid Certification – Awarded October 2024
- Personal Licence Holder – Certified January 2025
Affiliations
- Spending time with family
- Going on walks
- Cooking
- Taking part in games and quizzes
References
References available upon request.
Timeline
Team leader
Vue Cinemas
09.2024 - Current
Customer assistant
Vue Cinemas
11.2022 - 09.2024
Bachelor of Arts - Primary Education
Leeds Trinity University
09.2021 - 06.2024
A-Levels -
Don Valley Academy
09.2019 - 06.2021
GCSEs -
Don Valley Academy
09.2014 - 06.2019
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