Emeke Azike

• Led designated group of support workers, delivering excellent services that promoted independent living.
• Provided effective supervision to uphold high standards of person-centred care.
• Ensured regulatory compliance and maintained accurate records alongside service manager.
• Supported service manager with timely completion of rotas and timesheet information.
• Participated in rotational on-call system as assigned to ensure continuous support.
• Maintained contact with staff during absences, facilitating smooth return-to-work processes.
• Delivered person-centred support plans, achieving optimal outcomes for individuals.
• Administered medications safely, including homely remedies, while managing funds effectively.

. Using Deputy to manage rota and formulate rolling rota as needed

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• Using Etips to upload vacancies for approved agencies to bid for jobs
• Completing tasks on a RADAR carrying medication audit..

• Required to ensure that, all regulatory obligations are met before deadlines Ensuring that all necessary fire risks and safety methodologies are in place Work in conjunction with Environmental Agency to ensure that best practice is in place
• Carried effective and efficient working relationship with Development manager Ensuring that Fire Prevention Plan, Environmental Management System, and End of Vehicles are carried in line with regulatory standard Taking minutes at meetings and assisting in any engagements in absence of Manager
• Keeping high-level surveillance and reporting anything suspicious to police
• Multi-tasking and completing DEFRA quarterly to EA whilst making ensure that standards are not compromised Collaborating with environmentally license companies for waste deposition and management.
• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Worked flexible hours, covering nights, weekends, and bank holidays.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Increased customer satisfaction by resolving issues.
• Improved efficiency and productivity by acquiring new skills.
• Completed duties to deliver on targets with accuracy and efficiency.
• Displayed energy and enthusiasm in fast-paced environment.
• Completed customer orders with speed and accuracy.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used Microsoft Word and other software tools to create documents and clear communications.
• Applied positive customer service approach to increase satisfaction levels.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.
• Oversaw daily operations to achieve high productivity levels.

• Working within determined staff with task of segregating national and intentional mails
• Allocation of mails and parcels to its final destinations
• Able to meet tight deadlines well ahead of time
• Training new entrants with high level of expertise Working in highly pressurized environment and conditions
• Taking stock and inventories in its proper order
• Segregating mail all round night shift and great set target Collection of mails from multinational companies in and outside London Able to stand all through night shift and prepare mails and parcels Keeping accurate records of all incoming mails and out-going ones
• Bar-coding all special and recording mail items and keeping track record of them
• Imputing all pouch of mail item in its proper column.
• Supervised daily operations, acting as point of contact for any queries or obstacles.
• Used spreadsheet software to compile and analyse financial data.
• Liaised with management to align daily operations with overarching priorities.
• Stamped completed paperwork with duties payable information.
• Wrote reports detailing actions for internal use, client review, or official recordkeeping.
• Cultivated continuous improvement environment, routinely identifying, and addressing training needs to drive staff development.
• Minimised discrepancies by effectively training employees on best practices, policies, and procedures.
• Kept accurate and updated filing systems with financial data, statements, and associated records.
• Upheld strict confidentiality and information protection standards for data.
• Completed accurate transactions following internal standards, industry best practices, and applicable regulations.
• Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
• Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
• Read and correctly interpreted documentation to understand key details and make accurate judgments about data.
• Analysed data using optimum statistical techniques to understand or improve information relevance.
• Oversaw equipment availability and maintenance to guarantee optimal operations.
• Maintained impeccable records of securities purchased or sold.
• Noted employee absences and grievances, and improved team development and performance with right training.
• Worked with large volumes of data, completed accurate calculations, and presented results in required formats.
• Reduced costs and improved operations by analysing processes and customer feedback.
• Developed, recommended, and implemented strategies to improve employee work quality and speed.
• Aided senior leadership by recommending corrective actions and improvements to company operations.
• Led overall direction, coordination, and evaluation of department functions.
• Analysed operations data to identify process gaps and successfully implement change.
• Issued payments to fulfil contract requirements and complete transactions.
• Established and communication daily priorities to guide team activities.
• Worked constructively with sales team generating new business opportunities and supporting company growth.
• Managed and motivated high-performing teams for successful KPI attainment.
• Strategically scheduled and managed staff members, maintaining high-performing business operations.
• Investigated claims, compiling data, researching issues, and preparing well-founded solutions.
• Analysed financial data to track and achieve budget targets.
• Led and coached team leaders to meet performance targets and deliver operational excellence.
• Supported field insurance team with timely processing of enrolments, policy changes, and cancellations.
• Organised financial documentation and statements with detailed and accurate information about transactions.
• Prepared exhaustive actuarial data in support of insurance objectives.
• Evaluated financial information to detect and investigate suspected fraud.
• Tracked and reported on KPIs, investigating variances, and developing solutions to address bottlenecks or constraints.
• Assessed charges based on contract terms or established policies.
• Identified and help correct errors in financial data or accounting practices.
• Calculated interest and associated fees for all transactions.
• Compiled with data to inform and optimise decision-making.

• Invigilating examinations in various academic's schools Worked as support staff Helped in class maintenance and class management Assisting students with difficulties Career adviser and offering valuable intellectual support to students
• Collating, arranging, and packaging examination materials Worked as examination invigilator at School Chalk Farm Worked as support staff and examination moderator at Crossways Academy New Cross
• Worked as Assistant business study teacher at Ash tech college Ashford Middlesex
• Helped in class coordination and organization in many schools.

• Mortgages and management adviser Letting negotiator and management financial adviser and management
• Preparation of accounting ledger and sales inventories Making and receiving high profile calls
• Able to give clear and concise advice on mortgages and managements Assisting clients in viewing properties and keeping all paper works intact
• Taking not of client's preferences and improving standards every day Keeping all financial record correctly and in other of importance
• Receiving and advising potential landlord on current market environment.
• Communicated complex concepts to clients in clear, concise, and understandable manner.
• Exercised sound judgment and discretion when dealing with sensitive client information.
• Acted as first point of contact for clients to deliver outstanding customer experience.
• Built strong relationships with clients to facilitate open dialogue and effective problem-solving