Examined on IT software such as Microsoft Office
Kyle Broughton
Hinckley
Summary
Enthusiastic and tech-savvy individual with strong concentration skills. Adaptable to seamlessly following instructions and possessing quick learning abilities. Effective communicator who excels both as a team player and when working independently to meet daily targets. Known for logical thinking and exceptional problem-solving capabilities, always eager to acquire new skills that contribute to personal growth and meeting required standards. With a friendly and helpful demeanor, enjoys engaging with a diverse range of individuals in a professional and courteous manner, consistently proving value as a valuable asset to any team.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Postal Worker
Royal Mail Group
12.2021 - Current
- Streamlined package tracking process for customers by providing timely updates throughout the shipping journey using barcode scanning devices.
- Supported colleagues in managing high-volume periods through effective teamwork and communication during peak mailing seasons.
- Excelled as a team player when collaborating with fellow Postal Workers for smooth transitions between various stages of the mail processing system from collection to final delivery points.
- Managed time effectively to complete assigned tasks within tight deadlines during high-volume periods or inclement weather conditions.
- Developed a comprehensive understanding of the diverse postal products and services available, offering informed recommendations to customers upon request.
Packer
Freshdrop Ltd
7 2018 - 12.2021
- My main role within this company consists of packing customers orders, ensuring that the quality of the produce is of a high standard. I then load the packaged goods on to the vans; ready to be delivered to our customers by myself and other colleagues.
- Throughout my time with this company, I have also undertaken responsibilities of higher importance such as: taking orders and adding them to our system using Sage; as well as recording our inventory and ordering more stock in.
- When it comes to the hours I work, I try to adapt my shift patterns to benefit the company when we have been understaffed.
Delivery Driver
Dominos Pizza
08.2017 - 07.2018
- When working within this corporation, I undertook the role of delivering food to customers homes as well as the frequent responsibility of food preparation and cleaning duties in-store between deliveries; in order to assist my fellow colleagues during busier time periods.
Senior Civil Enforcement Officer
Apcoa Parking UK Ltd
09.2015 - 08.2017
- My role as a senior civil enforcement officer was to run a small team of civil enforcement officers out of the Boston based office.
- It was my job to make sure all of the equipment for the day was all ready to go for when the team arrived, make sure all paperwork was completed and that I had downloaded all of the files from the handheld devices at the end of the working day.
- As a civil enforcement officer my job also involved, patrolling the streets in all weathers making sure that drivers follow parking regulations, record and issue penalty charge notices, check car park equipment and record any damage or faults that had occurred and to report any defective signs, road markings and report any abandoned vehicles.
Data Input/Administration
Fowler Welch Spalding
06.2014 - 09.2014
- Operating on a temporary contract in a data input/administration position in a fast-paced department in the company located in Spalding.
- My role involved operating within a large team of up to 100 members undertaking duties such as filing, data input and processing customer orders via web-based system and collating the orders to process onto the company in house order system.
- The role was very target driven as I was tasked to process orders within strict deadlines due to delivery timescales to customers.
- At the end of each business day, I was responsible for the scanning and uploading of data sensitive documents to protect customer data information.
- Other duties included delivering excellent customer service through dealing with inbound and outbound telephone calls by taking goods orders from customers.
Education
GCSE -
William Lovell Academy
09.2007 - 05.2011
City & Guilds Level 2 in IT System Support & PC Maintenance -
Boston College of Further Education
01.2011 - 04.2013
Btec Level 2 Diploma in IT - undefined
Boston College of Further Education
01.2011 - 04.2013
Skills
Customer Service
Problem-solving skills
Package handling
Heavy Lifting
Active Listening
Reliability and punctuality
Patience and Empathy
Skillsachievements
- Examined on IT software such as Microsoft Office.
- Prefect at William Lovell Church of England Academy.
- Represented and occasionally captained William Lovell football team.
Personal Information
Date of Birth: 18/08/1995
References
References available on request.
Software
Timeline
Postal Worker
Royal Mail Group
12.2021 - Current
Delivery Driver
Dominos Pizza
08.2017 - 07.2018
Senior Civil Enforcement Officer
Apcoa Parking UK Ltd
09.2015 - 08.2017
Data Input/Administration
Fowler Welch Spalding
06.2014 - 09.2014
City & Guilds Level 2 in IT System Support & PC Maintenance -
Boston College of Further Education
01.2011 - 04.2013
Btec Level 2 Diploma in IT - undefined
Boston College of Further Education
01.2011 - 04.2013
GCSE -
William Lovell Academy
09.2007 - 05.2011
Packer
Freshdrop Ltd
7 2018 - 12.2021
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