Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
36
36
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Postal worker
Royal Mail Delivery Office
Norwich , Norfolk
06.2011 - 10.2024
Ensured timely delivery by adhering to strict schedules and routes.
Maintained excellent customer service for positive community relations.
Prioritised workload effectively to meet all deadlines.
Sorted mail accurately, ensuring correct distribution.
Cultivated positive relationships with customers through friendly interactions.
Streamlined route planning to expedite daily tasks.
Assisted colleagues during peak times, fostering teamwork.
Enhanced safety standards by conducting regular vehicle inspections.
Resolved customer complaints in a professional manner, preserving brand reputation.
Collected signatures for proof of delivery as required by regulations.
Scaffolder
Various companies
Norwich , Norfolk
06.1988 - 06.2011
Ensured safety on site by strictly adhering to health and safety guidelines.
Assembled scaffolding structures for building renovation projects.
Delivered projects on time with meticulous planning and organisation.
Collaborated effectively with various teams to ensure smooth operations.
Handyman
Care east
Norwich , Norfolk
10.2019 - Ongoing
Maintained property conditions by performing routine repair tasks.
Improved tenant satisfaction with prompt and efficient handyman services.
Painted interior and exterior areas to enhance aesthetic appeal.
Installed drywall, improved room insulation.
Conducted preventive maintenance on property, reduced future repair costs.
Assembled furniture for tenant convenience.
Carried out general gardening tasks, enhanced outdoor appearance of properties.
Fixed doors and windows with precision, ensured security measures were intact.
Replaced broken tiles in bathrooms or kitchens for a fresh look.
Cleaned gutters regularly to prevent water damage.
Executed carpentry work, created customised storage solutions for tenants.
Managed waste disposal efficiently, maintained clean premises at all times.
Repaired flooring damages, preserved property value over time.
Revamped old furniture with refurbishing skills.
Cleaned and replaced air conditioning filters; maintained cool and clean air supply in the property.
Prepared, painted and patched up surfaces for improved appearance.
Cleaned and maintained building interior and exterior.
Installed and repaired fixtures, fittings and appliances to maintain functional living environment.
Determined tools and equipment needed to complete maintenance and repair jobs quickly.
Communicated clearly with supervisors and sub-contractors to understand work orders and coordinate tasks.
Responded to emergency maintenance calls, resolving urgent issues promptly and accurately.
Organised tools and work spaces to maintain efficiency.
Performed planned maintenance to keep facilities in proper working order and detect repair needs.
Went above and beyond to provide timely, reliable and friendly service.
Maintained lawns by mowing, watering and pulling weeds.
Responded promptly to service requests, addressing issues efficiently to increase tenant satisfaction.
Liaised with property managers and residents to understand and meet specific maintenance requirements.
Removed and repaired carpet and wood flooring.
Answered tenant inquiries and requests professionally, maintaining positive communication.
Prioritised safe systems of work in line with health and safety policies and method statements.
Stored and safely used power tools.
Attended to wide range of time-critical jobs on short notice.
Cleaned up work areas to minimise disruption to nearby users.
Replaced and disposed of malfunctioning items.
Painted interior and exterior surfaces with matching or updated colours.
Complied to building codes and health and safety regulations.
Politely interacted with members of public, providing information and advice where appropriate.
Improved appearance of tables, shelves and cupboards using skills in carpentry.
Selected appropriate tools for maintenance and repair work.
Inspected doors and windows for function, security and maintenance needs.
Set up new fencing and maintained existing fence rows through regular care.
Completed routine cleaning and special intensive projects to maintain or restore building appearance.
Improved safety with newly installed or repaired handrails and grab rails.
Checked grounds for safety issues and debris requiring removal.