Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Terry Spanton

Norwich,Norfolk

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

36
36
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Postal worker

Royal Mail Delivery Office
Norwich , Norfolk
06.2011 - 10.2024
  • Ensured timely delivery by adhering to strict schedules and routes.
  • Maintained excellent customer service for positive community relations.
  • Prioritised workload effectively to meet all deadlines.
  • Sorted mail accurately, ensuring correct distribution.
  • Cultivated positive relationships with customers through friendly interactions.
  • Streamlined route planning to expedite daily tasks.
  • Assisted colleagues during peak times, fostering teamwork.
  • Enhanced safety standards by conducting regular vehicle inspections.
  • Resolved customer complaints in a professional manner, preserving brand reputation.
  • Collected signatures for proof of delivery as required by regulations.

Scaffolder

Various companies
Norwich , Norfolk
06.1988 - 06.2011
  • Ensured safety on site by strictly adhering to health and safety guidelines.
  • Assembled scaffolding structures for building renovation projects.
  • Delivered projects on time with meticulous planning and organisation.
  • Collaborated effectively with various teams to ensure smooth operations.

Handyman

Care east
Norwich , Norfolk
10.2019 - Ongoing
  • Maintained property conditions by performing routine repair tasks.
  • Improved tenant satisfaction with prompt and efficient handyman services.
  • Painted interior and exterior areas to enhance aesthetic appeal.
  • Installed drywall, improved room insulation.
  • Conducted preventive maintenance on property, reduced future repair costs.
  • Assembled furniture for tenant convenience.
  • Carried out general gardening tasks, enhanced outdoor appearance of properties.
  • Fixed doors and windows with precision, ensured security measures were intact.
  • Replaced broken tiles in bathrooms or kitchens for a fresh look.
  • Cleaned gutters regularly to prevent water damage.
  • Executed carpentry work, created customised storage solutions for tenants.
  • Managed waste disposal efficiently, maintained clean premises at all times.
  • Repaired flooring damages, preserved property value over time.
  • Revamped old furniture with refurbishing skills.
  • Cleaned and replaced air conditioning filters; maintained cool and clean air supply in the property.
  • Prepared, painted and patched up surfaces for improved appearance.
  • Cleaned and maintained building interior and exterior.
  • Installed and repaired fixtures, fittings and appliances to maintain functional living environment.
  • Determined tools and equipment needed to complete maintenance and repair jobs quickly.
  • Communicated clearly with supervisors and sub-contractors to understand work orders and coordinate tasks.
  • Responded to emergency maintenance calls, resolving urgent issues promptly and accurately.
  • Organised tools and work spaces to maintain efficiency.
  • Performed planned maintenance to keep facilities in proper working order and detect repair needs.
  • Went above and beyond to provide timely, reliable and friendly service.
  • Maintained lawns by mowing, watering and pulling weeds.
  • Responded promptly to service requests, addressing issues efficiently to increase tenant satisfaction.
  • Liaised with property managers and residents to understand and meet specific maintenance requirements.
  • Removed and repaired carpet and wood flooring.
  • Answered tenant inquiries and requests professionally, maintaining positive communication.
  • Prioritised safe systems of work in line with health and safety policies and method statements.
  • Stored and safely used power tools.
  • Attended to wide range of time-critical jobs on short notice.
  • Cleaned up work areas to minimise disruption to nearby users.
  • Replaced and disposed of malfunctioning items.
  • Painted interior and exterior surfaces with matching or updated colours.
  • Complied to building codes and health and safety regulations.
  • Politely interacted with members of public, providing information and advice where appropriate.
  • Improved appearance of tables, shelves and cupboards using skills in carpentry.
  • Selected appropriate tools for maintenance and repair work.
  • Inspected doors and windows for function, security and maintenance needs.
  • Set up new fencing and maintained existing fence rows through regular care.
  • Completed routine cleaning and special intensive projects to maintain or restore building appearance.
  • Improved safety with newly installed or repaired handrails and grab rails.
  • Checked grounds for safety issues and debris requiring removal.

Education

GCSEs - Art

Blyth jex secondary school
Norwich Norfolk
09.1978 - 05.1982

Skills

  • Punctuality and reliability
  • Confidentiality assurance
  • Basic maintenance tasks
  • Customer Service
  • Manual handling
  • Navigation
  • Customer service excellence

Affiliations

  • Motor cycle, darts and fishing

Certification

Full driving licence

References

References available upon request.

Timeline

Handyman

Care east
10.2019 - Ongoing

Postal worker

Royal Mail Delivery Office
06.2011 - 10.2024

Scaffolder

Various companies
06.1988 - 06.2011

GCSEs - Art

Blyth jex secondary school
09.1978 - 05.1982
Terry Spanton