Kirsty Smart
Peterborough,Cambr
Summary
Dedicated professional with expertise in customer service and product knowledge, consistently enhancing customer engagement and relations. Demonstrates a positive attitude and time efficiency, ensuring stock replenishment is managed effectively. Committed to maintaining a polite and friendly demeanour while pursuing opportunities for career growth in customer-focused roles.
Brings fourteen years of customer service experience within dynamic, fast-paced industry environments. Excellent interpersonal skills aiding positive professional relationships for recurring business and guaranteed customer satisfaction. Motivated to improve service to achieve overall company success.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work history
Customer service assistant
Sainsbury's
Peterborough, Peterborough
11.2010 - 04.2025
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Showcased strong communication skills when explaining promotions or discounts to customers .
- Managed time efficiently during peak hours to limit customer waiting periods.
- Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
- Assisted customers with product inquiries for enhanced shopping experience.
Education
GCSEs -
John Mansfield School
Peterborough, United Kingdom 09.2003 - 09.2006
Skills
- Customer Service
- Product knowledge
- Customer engagement
- Stock replenishment
- Polite and friendly
- Time efficiency
- Customer relations
- Positive attitude
Affiliations
- Reading.
- Going out with friends.
References
References available upon request.
Timeline
Customer service assistant
Sainsbury's
11.2010 - 04.2025
GCSEs -
John Mansfield School
09.2003 - 09.2006
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