Milo Ware
Swansea,City and County of Swansea
Summary
Accomplished A-level/BTEC student, pursuing a position which allows me to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Overview
1
1
year of professional experience
10
10
years of post-secondary education
Work history
Customer Service Assistant
B & M Bargains
Swansea, City and County of Swansea
05.2024 - Current
- Assisted customers with product inquiries for enhanced shopping experience.
- Prioritised tasks during busy periods for maximised productivity .
- Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
- Collaborated well within a team setting, fostering a positive working atmosphere .
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
- Adapted quickly to changes in store layout or products range, minimising disruption to service delivery .
- Upheld company policies and procedures consistently for maintained standards of operation.
- Organised stock shelves neatly to improve the overall appearance of the shop floor.
- Improved efficiency at checkout by mastering POS system operations quickly.
- Multi-tasked to keep customer service levels at optimal capacity at peak times.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Education
A-Levels - Creative Media Production
Morriston Comprehensive School
Swansea 09.2023 - 07.2025
A-Levels - Photography
Morriston Comprehensive School
Swansea 09.2023 - 07.2025
A-Levels - Welsh Baccalaureate
Morriston Comprehensive School
Swansea 09.2023 - 07.2025
GCSEs - Mathematics, English, Science, History, Welsh
Morriston Comprehensive School
Swansea 09.2018 - 07.2023
Skills
- Customer Service
- Payment Processing
- Product knowledge
- Visual merchandising
- Composure under pressure
- Point of Sale (POS) system
- Email handling
- Basic accounting
- Customer engagement
- Polite and friendly
- Stock replenishment
- Initiative taking
- Time efficiency
- Health and Safety Compliance
- Cultural awareness
- Stock management
- Quality Control
- Resourcefulness
Affiliations
- I enjoy gaming, arts & designing.
Drivers License -
Obtained 17/03/2025
Timeline
Customer Service Assistant
B & M Bargains
05.2024 - Current
A-Levels - Creative Media Production
Morriston Comprehensive School
09.2023 - 07.2025
A-Levels - Photography
Morriston Comprehensive School
09.2023 - 07.2025
A-Levels - Welsh Baccalaureate
Morriston Comprehensive School
09.2023 - 07.2025
GCSEs - Mathematics, English, Science, History, Welsh
Morriston Comprehensive School
09.2018 - 07.2023
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