Kirandeep Kaur
Letting Negotiator
Dagenham ,London
Summary
Talented professional skilled at establishing and strengthening customer relationships. Organised individual committed to delivering comprehensive advice, and support to clients in current market. Performs thorough research and analysis to aid decision-making. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Lettings negotiator
Kevin & Co
Royal Victoria Dock, London
10.2023 - 05.2024
- Qualified new applicants, conducting in-depth reviews to determine financial circumstances.
- Arranged 60+ viewings each week, exceeding company target by 10%.
- Answered phone calls and emails from potential and existing customers.
- Photographed properties to showcase rooms, features and outdoor spaces.
- Constantly met profitability goals, negotiating between landlord and potential tenants to find mutually beneficial agreement.
- Maintained service efficiencies by creating and maintaining accurate records in Expert Agent software.
- Managed and rented out rental properties.
- Advertised properties to general public via networking, brochures, adverts and multiple listing services to maximise exposure.
- Inspected properties between lettings to confirm required works ahead of new tenants moving in.
Team member
KFC
Romford, London
10.2022 - 09.2023
- Offered exceptional customer service with strong product knowledge.
- Warmly greeted customers and proactively reduced wait times.
- Collaborated and offered support with extra tasks to meet team goals.
- Completed opening and closing checklists to create welcoming store environment.
- Prepared and packaged orders with precise presentation skills.
- Remained flexible to cover shifts and work overtime as required.
- Delivered reliable customer service with attention to detail even under high pressure.
Education
Diploma of Higher Education - Digital Marketing
University of the West of Scotland, London
London 06.2022 - 05.2023
Bachelor of Arts - Economics
Guru Nanak Dev University, Amritsar
India 06.2011 - 06.2014
Skills
- Reapit
- Property inspections
- Tenant referencing
- Daily viewings
- Enquiry management
- Property inspecting
- Negotiations expert
- Office reception
- Digital marketing
- Communications
- Tenancy agreements
Affiliations
- Cooking
Timeline
Lettings negotiator
Kevin & Co
10.2023 - 05.2024
Team member
KFC
10.2022 - 09.2023
Diploma of Higher Education - Digital Marketing
University of the West of Scotland, London
06.2022 - 05.2023
Bachelor of Arts - Economics
Guru Nanak Dev University, Amritsar
06.2011 - 06.2014
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