Summary
Overview
Work history
Education
Skills
Languages
Timeline
Server

Kelly Thain

Bolton,Greater Manchester

Summary

Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers. Capable individual, passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in bar establishments. Caring Childcare Practitioner with comprehensive background in developing educational programmes and activities Displays good moral character and work ethics in catering to diverse needs of children. Highly demonstrates professionalism and compassion towards children and families. Volunteered at Farnworth Brownies as second in command for 5 years.

Overview

25
25
years of professional experience
7
7
years of post-secondary education

Work history

Bar staff member

Freemasons
Bolton, Greater Manchester
02.2023 - 09.2023

Bar staff member

Post Office
Bolton, Greater Manchester
06.2020 - 06.2022

Nursery nurse

Cherished Children
Bolton, Greater Manchester
12.2005 - 07.2007

Nursery nurse

Bo Jangles
Bolton, Greater Manchester
07.2001 - 07.2005
  • Maintained consistently safe environments through diligent risk management in line with nursery guidelines.
  • Encouraged children to share and communicate with peers to boost social development.
  • Wrote up regular activity and observations reports, monitoring children's progress and development.
  • Supervised indoor and outdoor play, providing first aid as necessary.

Bar staff member

Railway Hotel
Bolton, Greater Manchester
07.1998 - 01.2001
  • Maintained bar stocks, replenishing daily as necessary.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.

Education

GCSEs -

St James's Church of England High School
Bolton
09.1991 - 07.1996

Diploma of Higher Education - Childcare and education

Horwich College
Horwich, Bolton
09.1998 - 07.2000

Skills

  • Outstanding customer service
  • Strong communication
  • Marketing and sales experience
  • Suggestive selling
  • Till balancing
  • Bar cleaning and maintenance
  • Verbal communication
  • New staff training
  • Spirits, beer and wine knowledge
  • Positive attitude
  • Cash register operation
  • First aid proficient
  • Effective communicator
  • Compassionate early-years care
  • Early childhood education
  • First Aid and CPR certified
  • Safe serving knowledge

Languages

English
Native

Timeline

Bar staff member

Freemasons
02.2023 - 09.2023

Bar staff member

Post Office
06.2020 - 06.2022

Nursery nurse

Cherished Children
12.2005 - 07.2007

Nursery nurse

Bo Jangles
07.2001 - 07.2005

Diploma of Higher Education - Childcare and education

Horwich College
09.1998 - 07.2000

Bar staff member

Railway Hotel
07.1998 - 01.2001

GCSEs -

St James's Church of England High School
09.1991 - 07.1996
Kelly Thain