Kelly Hodgson

• Booking appointments via telephone and face to face, arriving patients for appointment, taking calls for home visit requests and enquiries for GP’s. Processing of electronic prescriptions, advising patients of results, filing paper records,scanning documents onto patient records. Monitoring incoming emails, chaperoning duties when required, General administration sending out letters for appointments, booking emergency ambulances, at GP request, booking interpreting services, registration of new patients, distribution of incoming mail, preparing and franking of outgoing mail.

Booking appointments via the telephone and face to face, arriving patients for appointments, taking home visit request, handling of specimens, filing paper records, processing prescriptions request, advising patients of test results, registration of new patient, scanning documents onto patient records, booking emergency ambulance, at GP request, sorting and distribution of incoming post, monitoring incoming email, franking outgoing post, booking interpreting service.

Booking in patients, processing results, booking ambulance and patient transport, taking incoming calls on main switchboard, booking appointments via telephone and face to face, filing of paper records, processing prescriptions, dealing with general enquiries.

Inbound calls giving information and advice to patients, assisting patients with prescription information, booking appointments and taking payments for treatment.

Assisting nursing staff in administering Care to patient’s in a hospital ward setting, taking abservations and accurately recording them in patients record. Assisting patients with general care, housekeeping of ward changing of beds and Keeping stock levels replenished.

Work placement for college - Trained on busy reception, data inputting, photocopying and replenishing of stationary.

Packing garments ready for distribution, preparing orders and quality control, working in a fast paced environment, with strict deadlines and targets.