Kayla Booker
Hartlepool,United Kingdom
Summary
Ambitious and reliable individual seeking to build a long-term career in construction through an apprenticeship or trainee role in site management or quantity surveying. Achievements include 9 GCSEs and distinctions in two years of travel and tourism studies, along with a year of university study focused on business and social aspects of the industry. Possesses strong transferable skills in communication, organization, planning, and teamwork, complemented by nearly five years of experience in fast-paced hospitality environments. Eager to apply these skills in the construction industry while gaining practical experience and continuing professional development.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Bar staff
larrys lanes
Hartlepool
2024.03 - Current
- Facilitated training sessions for new staff to enhance team efficiency.
- Resolved customer disputes to uphold business reputation.
- Administered bar inventory for smooth operational flow.
- Assisted in organising special events.
- Communicated with kitchen staff to ensure seamless service delivery.
- Maintained up-to-date knowledge of various drink recipes and offerings.
- Implemented stock rotation procedures to minimise waste from expired products.
- Verified identification to ensure legal compliance.
- Sanitised bar area to uphold high hygiene standards.
- Crafted beverages to guarantee consistent quality.
Bar Staff
Place to be
Seaton Carew, Durham
2023.03 - 2024.06
- Oversaw bar operations during weekend events, ensuring excellent customer service.
Coordinated small events, enhancing guest experiences through effective communication.
Implemented efficient cash handling and closing procedures as key holder, ensuring security and accountability. - Served customers to foster a friendly atmosphere.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Worked with bar management to implement and enforce responsible drinking practices.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Created speciality drinks according to exact customer requests and preferences.
Waitress
Gelato jo jos
Seaton Carew, Durham
2023.02 - 2023.03
- Executed waitressing duties by taking orders at tables and window service, including selling ice creams and coffees, fostering skills in punctuality, adaptability, communication, and professionalism.
Glass Collector/Bar Staff
Hornby Park
Seaton Carew, Durham
2022.07 - 2022.11
- Delivered exceptional service during events, ensuring customer satisfaction.
Cultivated teamwork abilities while working in fast-paced settings.
Demonstrated flexibility and time management in adjusting to varied roles and responsibilities.
Education
GCSE - Multiple subjects
2017.09 - 2022.06
College Student - Travel and tourism
2023.09 - 2024.05
Foundation degree in travel and tourism - Travel and tourism
2024.09 - 2025.03
Completed the first year of university study before choosing to pursue a career path better aligned with my long-term interests and strengths. During this time, I developed valuable transferable skills including communication, networking, marketing awareness, and professional relationship-building. The experience strengthened both my social and business skills, while helping me identify the areas in which I am most motivated to grow and further develop my skill set.
Skills
- Communication skills
- Organizational planning
- Problem-solving under pressure
- Time management
- Client awareness
- Health and safety awareness
- Leadership and team coordination
- Adaptibility
Affiliations
- Travelling and exploring new places, developed through Travel & Tourism studies, building adaptability and cultural awareness.
- Gym member at JD Gyms, showing discipline, consistency, and commitment to personal development.
- Active involvement in school and college events, including sports, charity activities, health awareness courses, and open evenings supporting student engagement.
Timeline
Teesside University - Foundation degree in travel and tourism, Travel and tourism
2024.09 - 2025.03
Bar staff - larrys lanes
2024.03 - Current
Hartlepool College of Further Education - College Student, Travel and tourism
2023.09 - 2024.05
Bar Staff - Place to be
2023.03 - 2024.06
Waitress - Gelato jo jos
2023.02 - 2023.03
Glass Collector/Bar Staff - Hornby Park
2022.07 - 2022.11
Dyke house - GCSE, Multiple subjects
2017.09 - 2022.06