Chasity Godwin
Bar Staff
Bristol ,England
Summary
Reliable bar staff member with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. maintains a positive attitude and willingness to take on added responsibilities to carry out the best work standard possible.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Bar Staff
Aydin Balli
Bristol, England
08.2021 - Current
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed strict recipes and drink measurements to minimize product used.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Upheld strict regulations for safe alcohol service and food safety.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Prepared garnishes by evenly slicing and
- Prepared garnishes by evenly slicing and pitting fruits.
Receptionist
Michelle Steed
Bristol , England
03.2019 - 02.2020
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Organized, maintained and updated information in computer databases.
- Handled assignments independently with good judgement and critical thinking skills.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Education
GCSE’s -
Ashton Park School
Bristol 09.2016 - 05.2021
A Levels - Biology And Health And Social Care
Ashton Park Sixth Form
Bristol 09.2021 - Current
Skills
Customer service skills
Teamwork skills
Communication skills
Training new staff
Following hygiene rules
Problem solving skills
Professional mannerisms with customers
Time management skills
Accomplishments
- Supervised team of 3 staff members
- Collaborated with team of 5 in the development of events such as baby showers, wakes, birthday gatherings etc.
- Helped to come up with beneficial deals to boost profit and customer interaction
Additional Information
I took part in gymnastics for 8 years as my main hobby and learnt many transferable skills such as teamwork, and managing criticism to change things accordingly.
For my year 12 work experience I volunteered at Recochiro, a chiropractor surgery, opening my mind to different sectors of work.
I am currently 17 years old, born 9th may 2005 and have had many personal life experiences to widen my range of transferable skills to suit a variety of different job roles.
Timeline
A Levels - Biology And Health And Social Care
Ashton Park Sixth Form
09.2021 - Current
Bar Staff
Aydin Balli
08.2021 - Current
Receptionist
Michelle Steed
03.2019 - 02.2020
GCSE’s -
Ashton Park School
09.2016 - 05.2021